Full-time Dental Receptionist - Vancouver, Canada - First Avenue Dental Group

Description

• Answer telephone calls from clients and speak with them when they visit the clinic in person
• Provide answers to clients' questions regarding activities in the clinic and direct them to relevant persons for more clarifications
• Get appointments for clients from doctors and inform both parties about cancelled appointments
• Register new patients in line with acceptable standards of the clinic
• Guide patients in filling medical forms at the clinic to avoid errors and inaccurate information
• Explain clinical procedures to patients in order to clear whatever doubts they might have had
• Inform patients of the various dental services offered by the clinic
• Ensure that patients stick to scheduled appointments to avoid clash between patients
• Keep patients' records from unauthorized persons to ensure their privacy and guaranty their safety
• Keep financial records of patients' billings
• Confirm appointments and recalls in line with office protocols
• Sort out patients' files when they visit the clinic.

• At least three months of medical/ dental experience. (required)
• Knowledge about dental software: ClearDent
• Must be fluent in English and Cantonese. Mandarin is an strong asset.
• Ability to organize work and set priorities; ability to meet deadlines and work

• Well developed interpersonal, communication and presentation skills; tact and

• Reliable
• Works well under a fastpaced environment, reliable

• Casual dress
• Onsite parking

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed