QA - Clinical Coordinator Report Review - Hybrid - Toronto, Canada - HVE Healthcare Assessments

HVE Healthcare Assessments

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
QA - Clinical Coordinator (Medical/Legal Report Review)

Please Note:
This is a posting for medical-legal report copy-editing.

This is not a position for quality control technicians in the manufacturing/food/beverage/pharmaceutical sectors, nor software or any other kind of engineer.

Job Objective:

To review assessor reports for quality assurance in accordance with our QA-Report Review Procedure and in alignment with Customer Service Level agreements and Statutory Accident Benefits (SABS) legislation.

Essential Duties and Responsibilities:

Complete report reviews and edit for all nonmedical and grammatical errors in a timely fashion
Verify that all customer questions are thoroughly and clearly answered in reports
Submit reviewed reports to assessor for approval or further clarification
Ensure consistency among assessors when multidisciplinary assessments are needed
Ensure timelines and deadlines are met for reports to be submitted as directed in service level agreements with clients
Retrieve approval from customer when assessor recommends a diagnostic image in formulating opinion
Answer customer inquiries in regards to reports
Communicate updates with team members as required
Assist with streamlining processes and quality improvements

Education and/or Experience:

University Degree in healthcare or related field required
13 years reviewing and editing reports
Knowledge of SABS (Statutory Accident Benefits Schedule)
Healthcare Professional designation an asset
Exceptional skills on MS Word and Excel, and Google Suite
Excellent ability to organize and coordinate multiple timelines
Superb communication skills, able to communicate well with medical assessors
Bilingual (English/French) an asset

Reports To:
Manager and Team Lead, Clinical Coordination (Report Review)

Hours:
Various shifts, additional hours as needed

Breaks: 1-hour unpaid lunch

HVE Healthcare Assessments is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA).

HVE Healthcare Assessments is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Human Resources will work with applicants requesting accommodation at any stage of the hiring process.

HVE Healthcare Assessments values the diversity of people and communities and is

Job Types:
Full-time, Permanent

Salary:
$19.00-$25.00 per hour

Benefits: