Operations Supervisor - Delta, Canada - Metro Supply Chain

    Metro Supply Chain
    Metro Supply Chain Delta, Canada

    3 weeks ago

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    Description

    Operations Supervisor - Warehouse

    551 Chester Rd, Delta, BC V3M 6G7, Canada Req #2830 Tuesday, April 23, 2024

    Join our team

    Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

    JOB SUMMARY

    The Operations Supervisor is responsible for all aspects of the organization's warehouse operations, including but not limited to receiving, inventory control, picking, loading, safety, and security. They coordinate operations with 3rd-party loading services and ensure customer support through accurate, on-time shipments. They are also responsible for planning, organizing, leading, and directing the activities of the warehouse personnel.

    SHIFT: Wednesday to Sunday

    TIME: Wednesday to Friday 2:00pm to 10:30pm, Saturday and Sunday 9:00am to 5:30pm

    PAY SCALE: $ to $ - BASED ON EXPERIENCE

    RESPONSIBILITIES

  • Ensuring an organization's employees adhere to policies, processes, and standards of performance and behavior in the pursuit of daily work.
  • Develop and maintain proper practices and methods that adhere to Metro Supply Chain as well as our client standards.
  • Support rolling out new processes to the team and ensuring training is supported to the ground level.
  • Train, and supervise reporting personnel in all designated areas.
  • Lead inventory processing, to ensure product availability for timely customer shipments and ensure compliance with the organization's lead time goals
  • Ensure all inbound, outbound, and reverse logistics documentation is performed with accuracy & efficiency
  • Maintain targets, objectives, and goals throughout the warehouse and driver return process
  • Implement/supervise safe practices and ensure all are compliant with Occupational Health and Safety Act
  • Ensure runs are 100% and stage in correct order to maintain an efficient morning load out
  • Supervise all dock searches
  • Maintain warehouse product placement
  • Lead process for loading recycles & manage loads
  • Ensure drivers are following all warehouse procedures when dropping & picking up product

    • EXPERIENCE

  • Strong working knowledge of warehouse operations and leadership
  • Time management skills and the ability to delegate
  • Excellent leadership and organizational skills
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office and data entry software
  • Excellent analytical and problem-solving skills – solution oriented
  • Adequate knowledge of warehouse data systems
  • Outstanding customer service skills and leadership
  • Able to conduct effective dock meetings with all warehouse personal & motivate staff
  • Ability to train employees on new procedures
  • Providing feedback on group and individual performance to management according to standard operating procedures
  • Ability to provide constructive criticism
  • Ability and desire to learn new methods and systems
  • Participating in the hiring, evaluating, training, restructuring, and occasional termination of team members

    • COMPETENCIES

  • Customer Centricity
  • Fostering Culture
  • Collaboration
  • Problem Solving & Decision Making
  • Managing Through Change
  • Developing Self & Others
  • Planning & Results Orientation
  • Communication
  • Always Improving Mindset
  • Business & Financial Savvy

    • Why Join Us

  • Work in an environment where safety is our first priority
  • The opportunity to build a career with a growing company
  • Medical, dental, and vision coverage for you and your family
  • Life and disability insurance
  • Wellness programs to support your family's well-being
  • A Retirement Savings Program with a company match
  • Company team wear allowance
  • Employee Appreciation Day
  • Company sponsored social events
  • Community volunteering