DS-U25-52R Senior Developmental Service Worker TAY - Toronto - Springboard

Description

About Us

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard's program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

Who We Are

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. Communication is fostered across the agency, from Town Halls to quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and social/team building opportunities. Springboard offers a comprehensive benefits package for full‑time permanent staff and a savings plan for all permanent positions.

THE OPPORTUNITY

Job Class: Union

Department: Developmental Services: Transitional Aged Youth

Location: Toronto, ON

Status: Relief, Permanent

Pay Rate: $ per hour

Vacancy Number: DS-U25-52R

Number of vacancies: 2

Available: Immediately

Hours/Shifts: Flexibility to work varying shifts: Monday to Sunday, 7am–3pm, 3pm–11pm, 8am–4pm, 4pm–12am. Flexibility to cover shifts is required. Schedules are subject to change to meet operational needs.

Developmental Services' TAY Home is a supported living program that provides transitional aged youth (TAY) with developmental disabilities, supporting their transition from the child welfare system and assisting in developing identified life skills pertinent for the individual's life stage. Our TAY Home offers a unique and innovative approach to skills training, providing an inclusive and supportive home where individuals can create and achieve their own unique goals.

Ways You Can Contribute

Needs Analysis

• Collaborate with individuals with developmental disabilities to develop goals, goal plans and strategies that align with the individual's unique needs and enhance their capacity to live independently.
• Conduct effective needs analysis in collaboration with the individual that identifies their unique needs.

Service Delivery

• Support the delivery of services and supports according to goal plans that foster an effective transition to independent living based on the individual's unique needs.
• Support full‑time Senior DSWs in locating e‑programs, services, housing and employment opportunities for individuals supported that align with goal plans.
• Work effectively with other members of the TAY staff to develop strategies and implement therapeutic programming.
• Ensure the appropriate personal and physical care, crisis response, counselling and emotional support are provided in an effective, trauma‑informed manner.

Program Development

• Support development of programs both within and outside of the home and implement life‑skills facilitation that enables individuals to live and integrate into the community independently.
• Ensure program plans are developed and implemented which promote independent living, are based on the individual's needs/goals, reflect a high level of learning, and are planned in discussion and collaboration with the supervisor.
• Successfully facilitate life‑skills programming, either one‑on‑one or in group settings, based on the individual's needs, goals and support plan, and within the set timelines and standards.
• Participate in assessing the long‑term service needs of individuals supported and the program.

Community Outings

• Provide supports for individuals to enable them to actively participate in community activities and/or recreational outings in a safe manner.
• Plan community outings, appointments and activities carefully in accordance with individual needs, safety protocols, available resources and programming; and promote social inclusion.

Crisis Management

• Reduce safety incidents through strategies that reinforce positive behaviour and identify behaviours before, during and after, collecting objective, accurate information as required. Implement the debrief process as per established CPI and funder guidelines.
• Apply Individual's Behaviour Support Plans and Safe Management consistently in crisis or challenging behaviour situations.

Program and Administrative Duties

• Produce written materials and correspondence that are professional, clearly written and reflect the agency's philosophy and the privacy of individuals in service.
• Monitor finances for individuals supported, where required as per established policies and practices.

Education/Experience

WHO YOU ARE

• Post‑secondary diploma/degree in Social Services and/or Developmental Services or a non‑related area with at least two years' experience in developmental services.
• Valid CPR/First Aid and Crisis Prevention Institute (CPI) certifications.
• Strong knowledge of computer applications, i.e., MS Word, Excel, PowerPoint, Outlook.
• Minimum two (2) years of recent work‑related experience in the following areas:
  
  1. Working directly with individuals with a developmental disability or dual diagnosis.
  2. Experience with case management.
  3. Experience supporting youth involved in the child welfare system.
  4. Experience working from a trauma‑informed and harm‑reduction approach.
  5. Direct experience engaging with diverse populations and applying a culturally responsive lens to all interactions, including program implementation and capacity‑building with young people.
  6. Understanding of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities
  7. Working knowledge of the Developmental Services Sector.

Skills/Abilities

• Working knowledge of the Developmental Services Sector.
• Proven individual and group facilitation skills leading to increased independence related to activities of daily living.
• Assessment skills required for delivering service to individuals and daily operational/programming issues, including determination of suitability and risk.
• Program planning skills to implement, evaluate and modify new and existing programs as needed.
• Proven understanding of Trauma‑Informed Care practices.
• Effective crisis intervention skills to diffuse challenging situations. Ability to work well under pressure to ensure minimal interruption in service delivery.
• Written communication skills in English to communicate ideas, instructions and information concisely.
• Verbal communication skills in English to communicate ideas, instructions and information concisely.

Nice to Have's

• Ability to communicate in French verbally and in written form.

Application Instructions

Thank you for your interest in working with Springboard. Please submit a cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education. The deadline for applications is February 24, 2026. Only selected candidates will be contacted. Resumes received after the deadline may be considered at the discretion of the hiring supervisor. No phone calls please.

AI in our Hiring Process: We use an application tracking system with AI‑assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

Benefits

Why Join Springboard?

• Be part of a mission‑driven, inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan.
• Access to training, mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives, and social and team‑building opportunities.

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