Customer Service Representative - Mississauga, Canada - Billyard Insurance Group

Sophia Lee

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Sophia Lee

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Description

Billyard Insurance Group - Mississauga East is hiring a
Licensed Customer Service Representative to join our growing team at the Mississauga East location.


At BIG Mississauga East, we want to hire individuals who align with our values, morals and work ethic because we have developed a culture where we focus on mentoring, coaching, and ongoing training to help you develop your career.

We are attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape.

We are also proud to have been recognized as the Top Choice Insurance Brokerage 2022 and BIG Growth Brokerage of The Year in 2023.

We are seeking a
Licensed Customer Service Representative who is dynamic, value-oriented and has outstanding leadership capabilities. If this sounds like you, we need you


Role & Responsibilities:

  • Support the sales and customer service team while providing a superior level of service
  • Administer, support and complete policy changes within our company partner's portals and websites
  • Review policies and recommend coverages based on individual consumer needs
  • Adhere to the underwriting criteria set out by our broker partners
  • If you enjoy occasionally selling policies we do not remove this function but encourage you to do so
  • Coordinate and follow up on client documents

Qualifications:

  • Must be RIBO Licensed or has an OTL but willing to convert


  • Technologyoriented

  • Microsoft Office, Powerbroker, Applied and Market Portals
  • Thrives in a fastpaced environment
  • Has an "I can do it" attitude an overall positive and energetic attitude
  • Understand the importance of being clientfocused
  • Looking to grow with the growth of the company
  • Call Centre Experience 1 Year (preferred)
  • Insurance Experience 2+ Years (preferred)

Compensation:

  • 50k+ and is negotiable based on level of experience.

Salary:
$50,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • Monday to Friday

Ability to Commute:

  • Mississauga, ON L4W 0C2 (required)

Work Location:
In person

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