Support Staff - Hamilton, Canada - The Mule

The Mule

Verified Company

Hamilton, Canada

6 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

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The Basic Gist:
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We're not your traditional Mexican place. We just happen to think that tacos are a dish best-served fun, with a side of liquor. Welcome to The Mule, where tacos, tequila & bourbon come to party.

We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic Mexican to weird-and-wild-you've-gotta-try-this.

All of our food is 100% gluten-free and we offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.

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What's An "Other Bird"?_

The Other Bird is a hospitality family that includes _The Mule & Rapscallion & Co. _(Hamilton, ON), _Burro _(Burlington, ON), _The Mule &Hunter & Co. _(London, ON), and _The Mule_ (Port Dover, ON).

We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.

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The Job:_

We are looking for a new support staff member to join our team.

What is a support staff member you ask? You would wear a couple of hats including,
host, food runner, busser, barback, expo, and based on your specified role each day your responsibilities can include:

Being passionate about delivering the best experience through attentive and friendly service
Greeting all guests as they walk through the restaurant,
Managing and prioritizing the restaurant waitlist, and ensuring the front door is manned effectively,
Answering any incoming phone calls and politely answering any questions to the best of your ability,
Ensuring food is properly presented prior to running it out to a guest,
Delivering food to tables and ensuring guests have all they need,
Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
Bussing and resetting tables with a sense of urgency,
Restocking service areas throughout the shift,
Emptying trash and spot sweeps whenever floor needs it,
Performing opening and closing responsibilities in a timely and detailed manner,
Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
Following all safety and sanitation policies and procedures,
Contributing to a friendly & cooperative work environment by assisting all other team members as needed
Receiving direction from The Mule's Management team.

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IMPORTANT NOTE:_For this current hire, we are looking for someone to mainly focus on high-volume, guest facing jobs (i.e. door greeting, food running, and take out)._

FrontofHouse restaurant experience, specifically in barbacking will be an asset.
Late Night availability (we are open until 2AM every day of the week) is required.
Weekend availability (Saturday & Sunday) is required.
Smart Serve Certification is required.