Dispatcher - Night Shift - Toronto, Canada - JP Towing Service & Storage Ltd.

JP Towing Service & Storage Ltd.

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requirements:

Three 12 hour shifts (7pm7am) plus one 6 hour shift (7pm1am or 1am7am).
Possess a strong geographical knowledge of Toronto and the surrounding cities in order to dispatch calls in a timely manner so etas are reached
Tracking drivers proactively throughout the day using GPS and dispatch tools, and maintaining contact with drivers and customer service representatives to ensure timely communication with customers in regards to any delays or issues
Prioritize, organize and dispatch calls according to urgency
General office duties may include filing, sorting, answering inquiries from clients in person/over the phone looking for impounded vehicles and assisting customers at the front desk when retrieving their vehicles
Liaise with drivers and management to arrange maintenance and spare vehicles if required
Adeptly using multiline telephone system, twoway radios, and other communication methods and networks in a professional and courteous manner
Patience and endurance to sit/stand behind a desk all day

Compensation will be evaluated based on performance and knowledge once training is completed.

Training will be done during the day time. If you are not available during the day please do not apply.

NO PHONE CALLS PLEASE.

Salary:
$18.00-$20.00 per hour

Schedule: