Communications Operator Iv - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:04/20/2023

Req ID: 30849

Faculty/Division:
VP - University Operations

Department:
Campus Safety

Campus:
St. George (Downtown Toronto)

Description:

The University of Toronto at St. George Campus Safety Service is searching for a full-time Communications Operator IV. This position will be attractive to individuals who have previous experience as a police, ambulance or fire dispatcher.

What it means to be a Member of the University of Toronto Campus Safety:

The University of Toronto Campus Safety is a special constable service operating under agreement with Toronto Police Services and Peel Regional Police Services.

We are committed to delivering policing and security services that are sensitive to the needs of our community, through collaborative partnerships and teamwork.

We are seeking talented individuals who can meet the challenges of community-based policing in Canada's most diverse university environment and who represent its population.

Maintain communication links with police, emergency and security personnel by providing initial response/direction to University emergency calls, including fire, medical, building maintenance, or public safety and contacting service providers as required;
Answer telephone enquiries and initiate the appropriate followup action (e.g., requests for officer assistance, community complaints, building maintenance problems);
Redirect calls to the appropriate departments or service as required.
Prioritize incoming information received via telephone, intrusion and fire alarm systems and visitors requesting police assistance.
Greet visitors to the St. George Campus Safety station and redirect them as required.
Monitor and operate a wide variety of technical security equipment (e.g., radio dispatch system, surveillance equipment, electronic fireintrusion alarm systems, CCTV, computers and access control systems); and maintain and update the Campus Safety incident reporting and database system.

Qualifications:

Minimum Education:
High school graduate who preferably has some post-secondary education.

Clearances:
Access to information in restricted databases requires that the applicant have no criminal convictions without a pardon and must be able to pass an enhanced background clearance

Please note:
this clearance is a condition of employment and must be maintained.

Testing:
Must be able to pass the interview process, written and psychological testing.

Notes:

Union:

This position is part of the Ontario Public Service Employees Union (OPSEU), Local 519.**
Hours of Work:8, 10 and 12-hour rotating shifts in a 24/7 operation, 365 days/year.

**:
Closing Date:05/03/2023,11:59PM ET

Employee Group:
Hourly

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Campus Police