Shift Coordinator/manager #bk11897 - Burlington, Canada - Burger King Redberry Franchising Corp.

Burger King Redberry Franchising Corp.

Verified Company

Burlington, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

NOW SERVING GREAT JOBS

Position Description:

Reporting to the Restaurant Manager, the Shift Manager is responsible for supervising crew members and maintaining floor control such that customers receive quality food in a prompt and courteous manner.

The Shift Manager is responsible for assisting the manager with a variety of duties which may include recruiting, staff training, conducting disciplinary action, assisting with performance evaluation, supervision of work teams, maintaining schedules and records of employees, and performing all other responsibilities as directed by the business or as assigned by management.

Essential Functions:

Greets all guests with a smile and friendly greeting and follows all guest service policies and procedures
Resolve guest opportunities politely with courtesy and efficiency
Maintain company procedures and controls for product quality and restaurant maintenance
Maintains a solid knowledge of product and services available in unit
Direct and motivate crew members to perform assigned tasks and provide direction or support as necessary
Perform opening and/or closing procedures properly on all shifts supervised
Supervise, maintain and train crew members on each of the crew stations and provide input to managers when performance issues arise on any shifts supervised

Minimum Qualifications, Knowledge, and Skills:

High School Diploma or GED required, 2 years of college preferred
12 years of restaurant experience
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Demonstrates strong math and Windowsbased computer literacy
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Demonstrates the ability to resolve consumer and restaurant issues in a prompt and courteous manner
Demonstrates the ability to bend, twist, and stand to perform normal job functions
Demonstrates the ability to prioritize and organizes own and others' work time to meet deadlines and objectives
Customer service and cash handling experience preferred

Work Environment:

Primarily indoor environment with occasional tasks outdoors
Involves standing and walking for long periods of time without frequent rest periods (duration of shift)
Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing
Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment
Frequently squat or stoop to reach items on low shelves or off the floor
Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant
Occasionally lift, move, carry, and stack cartons up to 30 pounds from various heights to/from shelves
Occasionally climb on stools or ladders and reach for items located on shelves

Work remotely

Job Types:
Full-time, Permanent

Benefits: