Customer Service Representative - Concord, Canada - FMF Glass Hardware

FMF Glass Hardware
FMF Glass Hardware
Verified Company
Concord, Canada

6 days ago

Sophia Lee

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Sophia Lee

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Description
FMF Glass Hardware is currently seeking a full-time front desk associate to join our team. A very team driven company with a lot of room for growth. We are expanding our team as we are transitioning into a new side of the industry.


Responsibilities Include:

  • Greet and assist visitors/customers
  • Using the computer to generate reports, sales, inventory etc.
  • Answering questions, and addressing complaints
  • Operating cash registers, managing financial transactions, and balancing drawers
  • Training to familiarize in superior product knowledge
  • Introducing promotions, opportunities, and crossselling products to customers

Requirements Include:

  • Prior customer service experience
  • Proficient in Microsoft Office and computer skills
  • Attention to fine detail
  • Desire to be proactive and take initiative
  • Professional appearance
  • The ability to stand, walk, and may have to carry weight up to 50lbs.
  • Knowledge of office management and bookkeeping
  • Highschool diploma or equivalent qualification
  • Basic accounting knowledge & skills
  • Knowledge of QuickBooks
Most importantly, our team members intend to work with us in a long-term scope.

This position would require working from Monday-Friday from 8:00am-5:00pm


Job Types:
Full-time, Permanent


Benefits:


  • Casual dress

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Application question(s):

  • Do you have knowledge of QuickBooks, if so how many years?

Education:


  • Bachelor's Degree (required)

Experience:

- customer service: 2 years (required)


Work Location:
One location

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