Planning Coordinator - Mississauga, Canada - Swissport
Description
OverviewRole and Function
Plan and assign the duties for all staffing requirements. Creating schedules and assisting all levels of management with any scheduling requirements including daily operations.
Job Responsibilities
Forecast, plan, create and implement the schedule, including controlling the bid, for the PAX department.
Clear and acknowledge all timecard exceptions for payroll processing
Communicate to all levels of staff any changes to the flight schedules
Prepare the daily rosters
Assist with the staffing coverage, calls for overtime, etc.
Maintain good relationships with employees, co-workers, customers, and airline authorities
Maintain and observe confidentiality with respect to employee records
Familiar with WSIB rules pertaining to injury at the work site, along with Swissport reporting requirements
Assisting with capturing revenue by accurately completing the Daily Flight Logs
Must have control with the staffing hours required for service.
Other duties as assigned.
Qualifications & Competencies
Staff planning/allocation experience required
Must possess strong organizational skills and ability to multi-task
Effective communication skills (verbal and written)
Internal and external customer relations skills
Knowledge of Passenger Service Operation and strong understanding of the Collective Bargaining agreement
Must obtain and maintain valid unrestricted Transport Canada Security Clearance
Flexible work schedule including evenings, weekends, and holidays
Ability to operate in a fast-paced environment, while maintaining accuracy and diplomacy
Available and flexible to work various shifts (day, evening, weekend, and holidays) by operational requirements
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success.
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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