Conseiller(ère), Service à La Clientèle - Toronto, Canada - Northbridge Financial Corporation

Northbridge Financial Corporation

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Nous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l'une des plus importantes sociétés d'assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l'importance de travailler fort, et d'avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.

Our Claims Client Care Advisors work hard to provide support to our clients and our Accident Benefits Adjusters on the team. They're responsible for completing initial contact questionnaires with clients, determining whether treatment is required after an accident. They will also be tasked to send out AB packages, following up with clients to ensure documents are completed. With the support from the Team Lead, they'll also handle small minor injury claims, carrying the file throughout its life cycle ensuring that the client gets back to normal.

Working in a collaborative team, there is the opportunity for coaching, mentoring and development from our more experienced Adjusters to help grow both your Customer Service and Investigative skills.

The most important characteristics of our best CCCA's are that they are empathetic, organized, able to multi-task and possess exceptional attention to detail.

In other words, they're awesome. If you are too, consider joining us to support our Accident Benefits Department.

**You're great at**:

- Customer Service
- Attention to Detail
- Building Relationships

**You have**:

- 1-3 years of office experience; an Insurance or Medical/Clinic background is an asset
- Completed a Post-Secondary program
- Strong Customer Service background
- A team-first mentality

**We really mean it when we say we put you first. Here are a few ways how**:

- You get to work from the office and at home (50/50), so you can manage both worlds with the ease and flexibility you need.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance, internal mobility, and mentoring programs.
- We care about the community and support the causes you believe in with donation matching and team volunteer days.

À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.