Spécialiste Helpdesk F/H - Régina, SK, Canada - Forge Consulting Group

Description

Our client, the global leader in chemistry across multiple economic segments, is searching for a skilled professional to enhance their customer experience and drive their company's growth.

The chosen candidate will need to bring specialized knowledge of the market, industry, and application of products to various markets while building and nurturing customer relationships.

This role will support the market in Saskatchewan, working with automotive and industrial refinish paint customers to grow market share.

Automotive Refinishing Specialist
Provide technical support to customers, including distributors, industrial facilities, and collision centers.
Conduct training sessions on product demonstrations, troubleshooting, and color matching.
Work to drive customer retention, competitive conversions, improve product performance, and develop new products.
Partner with the R&D lab to identify and resolve product complaints.
Travel to customer sites at least 50% of the time.
Education and sound product and technical knowledge.
Experience with automotive paint.
Ability to conduct training programs and lead product demonstrations.
Skill in troubleshooting technical issues, including application and color matching in collision centers.

Our office culture fosters a friendly, open-minded workplace where employees are encouraged to find balance with their personal and work life.