Interrai Cha Assessor Coordinator - St. Thomas, Canada - VON Canada (Ontario)

Sophia Lee

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Sophia Lee

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Description

Requisition Details:


Employment Status:
Regular, Full Time (0.5 FTE)

Program Name:
Community Supports

Number of Hours Bi-Weekly: 75


Work Schedule:
Days


On Call:
Yes


Job Summary:


The interRAI Community Health Assessment (CHA) function of this role completes client assessments, creation of care plans and referrals to local programs/services is within the framework of VON policies, and Community Support Service and Development Quality Committee as outlined in the Memorandum of Understand for the LHIN.


Key Responsibilities:


  • Ability to interpret the interRAI CHA tool
  • Risk assessments/identification
  • Develop service plan/referral plan (interpreting the CAPs and care planning)
  • Send referrals for services identified by assessors to recipient agencies
  • Consult with referring agencies on care plans to ensure shared understanding of client needs and appropriate interventions/services to meet those needs
  • Access and review assessment via the IAR (integrated assessment record)
  • Positively and professionally represents all CSS agencies and service providers in the SWLHIN
  • Assesses clients for services, monitors service delivery and contributes to the development, evaluation and promotion of relevant programs to support those processes.
  • Liaises with service providers, program coordinators, managers and clients to ensure quality of care and service.
  • Ensures client intakes and other relevant updates are completed and the appropriate program coordinator or supervisor has all information needed to begin service.
  • Provides resources, training and other support to caregivers, other relevant staff and volunteers to assist their efforts to care for clients and their families.
  • Communicates with staff on a regular basis to consult on resource needs, volunteer management issues and other priority areas.
  • Provides orientation to new volunteer and staff on VON programs and services. When applicable this will include an introduction to VON's Commitment to Volunteers and Volunteer Policies and Procedures.
  • Assists in the recruitment and day to day coordination of volunteers to support client care.
  • Coordinates record management and statistical data collection for programs within the site.
  • Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
  • Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
  • Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
  • Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.

External and Internal Relationships:


  • Timely communication and follow up with clients, staff and community partners/professionals as required

Education, Designations and Experience:


  • Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
  • Minimum of 2 years of experience in community health or social services.
  • 23 years of experience in client/customer service and volunteer management is an asset.
  • 12 years of experience in program planning and evaluation is an asset.
  • Demonstrated understanding of the notforprofit healthcare environment.
  • Demonstrated understanding of caregiver issues, the healthcare system and community resources.
  • Experience providing education and training to staff and volunteers is an asset.
  • Experience in supporting individuals with mental and cognitive issues is an asset.
  • Experience working with seniors and adults with disabilities is an asset.
  • Education or experience in gerontology is an asset.

Skill Requirements:


  • Successful completion of interRAI CHA and software training
  • Maintain competency in interRAI CHA & CAPs/care planning (10 assessments per month minimum)
  • Ongoing education/knowledge of community resources
  • Available for weekend assessment coverage across local geography
  • Exceptional customer service skills.
  • Demonstrated commitment to working in an environment with high confidentiality and discretion.
  • Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
  • Excellent oral and written communication skills.
  • Strong attention to detail.
  • Able to work both independently and within a team.
  • Strong organizational skills with an ability to prioritize, multitask and handle competing deadlines.
  • Ability to problem solve and adjust to rapidly changing priorities in a deadline.
  • Proficiency in Windows OS and MS Office Suite programs.

Other:


  • Must have personal vehicle and possess both a current driver's license and proof of vehicle insurance.
  • A current and original copy of a satisfactory Criminal Records Check.
  • Current First Aid and CPR certification is re

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