Operations Support Supervisor - Coquitlam, Canada - Waste Control Services

Waste Control Services
Waste Control Services
Verified Company
Coquitlam, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Operations Support Supervisor

The Operations Support Supervisor role is a fast paced, timeline driven position within our operations department.

This position is responsible to oversee and ensure accurate & detailed route completions, operational reporting and provide accurate billing for our accounts within defined timelines, as well as overseeing the dispatch department.

If you enjoy a challenge, this is the role for you.


Responsibilities:


  • Oversee and manage route completions, and billing, meeting all deadlines.
  • Analyzing reports to find conflicts in service or billing and resolve.
  • Oversee and manage dispatch department ensuring timely customer collection.
  • Supervise, manage, train, and motivate staff.
  • Provide Dispatch coverage, including preparation of route sheets.
  • Manage route changes and route sequencing requests.
  • Enter routing of new accounts and sequencing of new routes.
  • Other duties as assigned

To be Successful:

  • Minimum 5 years previous supervisory experience that includes strong leadership with the ability to motivate others, resolve disputes and provide constructive feedback.
  • Previous experience with route completions and dispatch.
  • Excellent communication skills, both written and verbal.
  • Communicate professionally with drivers.
  • Experience with Trux an asset.
  • Industry experience considered a strong asset.

What we offer:

  • Great Company culture, employee of the month/year, monthly events etc.
  • This is a permanent fulltime position that works Monday through Friday.
- $60,000-$65,000 per year.

  • Competitive benefits package including premiums paid for by the Company.
  • DPSP/GRRSP.
  • Work in a dynamic, collaborative, progressive and highperforming team.
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