Customer Service Representative - North York, Canada - Mr Rooter Plumbing Toronto
Mr Rooter Plumbing Toronto
North York, Canada
Verified Company
2 weeks ago
Description
Our Mr. Rooter Plumbing franchise was opened in Toronto in 1995.We grew because it earned a reputation for good work at a quality price and for caring about customers' homes.
At Mr. Rooter Plumbing, we love what we do, and we believe in it. It's not just plumbing to us, but a philosophy applied to every area of our lives. It's just the plumbing that's made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service.
If this position is for you, you are self-motivated, energetic, and enjoy helping people.
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services
- Coordinate delays in schedule with customers and service technicians
- Perform other duties as needed which may include crosstraining in related positions
- Training Provided
Job Requirements:
- Strong written and verbal communication skills
- Detailoriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
- Must be willing to work some evenings and weekends
- Must be flexible to work various shifts including some weekends
Benefits:
Health & Dental and RRSP Benefits package
Job Types:
Full-time, Permanent
Work Location:
In person