Project Manager Assistant - Windsor, Canada - BELFOR CANADA INC.

BELFOR CANADA INC.

Verified Company

Windsor, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview

Job Duties

Effectively communicate with property owners/managers/tenants, subcontractors and insurance adjusters
Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, including receipt of payment if necessary
Ensures all project documentation is accurate and uploaded into internal and external claims systems
Assists project with customer communication and interactions
Ensure work authorization, completion certificates and all other required documents are obtained from client
Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
Invoicing is completed accurately in line with client protocols
Support outstanding receivables
Acts as a liaison between the customer and Project Manager to ensure project success
Address questions/concerns throughout the project
Perform tasks required by the Project Manager in support of project needs
Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can be provided
Responsible to track project changes and produces updated schedules
Review project information and compile schedules in a timely manner
Tracks the progress of all new and ongoing projects and maintains uptodate notes
Coordinate mitigation/restoration work with inhouse staff and subtrades
File all project documents appropriately (hard and soft copies)
Organize, compile and submit support documentation on completion of project
Submit any required information to the client as directed by the Project Manager
Report to the Project Manager for all issues
Be capable of short term coverage for the project in the event of Project Manager vacations or absences
Assist with reception relief as needed
Provide excellent customer service
Work under time constraints to meet specific timelines
Ensure attention to detail and keen sense of safeguarding other people's property and information
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Comply with all
BELFOR policies and procedures, as well as legislative requirements
Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
Attend all
BELFOR sponsored training courses

Qualifications

Postsecondary administration courses / certification
1+ year prior restoration experience, insurance and/or construction coordination
Knowledge of Xactimate and/or XactAnalysis, preferred
Manage sensitive information appropriately and maintain confidentiality
Strong aptitude to work within deadlines
Integrity, honesty and responsibility with a desire to contribute to a team
Highly organized with attention to details
Comprehensive understanding of customer service, principles and practices
Eligible to operate a motor vehicle per
BELFOR's vehicle policy
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Proven ability to multitask in a fast paced environment
Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word

- and Google Suite