Associate Director - Mississauga, Canada - AstraZeneca

AstraZeneca

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Associate Director - Alliance Management

Hybrid work

The Alliance Management (AM) group sits within Biopharmaceutical Clinical Operations and is accountable for setting the sourcing strategy across R&D and managing adherence to it.

They ensure our suppliers deliver to the needs of the organisations; and develop strong, beneficial partnerships with key suppliers.

The role of the AD - Alliance Management is to support the Alliance Leads in managing one or more supplier(s) contracted to deliver services within the scope of Alliance Management support.

They will be responsible for supporting governance activities, support to ensure model(s) are meeting the operational needs of the customers, ensuring alliance effectiveness, communications support, providing training on AM supported delivery models / suppliers and be a primary point of contact for study teams for general questions relating to ways of working.

This role may also be assigned as the Alliance Lead for selected small and/or low complexity supplier(s).

Typical Accountabilities:

Supplier / Model Governance

Supports assigned Alliance Leads in management of model /service line and supplier framework and governance
Ensures understanding of roles and responsibilities across delivery teams for assigned delivery model(s)/service line(s)
Ensures implementation of new or changes to processes for assigned suppliers
Lead or supports operational governance of assigned supplier(s) / model(s)/service line(s). Working with CRO/supplier counterpart generate agendas, coordinate presenters and prereads, minutes and action tracking, etc
Provides input into the enhancement and development of excellence of governance meetings
Serves as point of contact for issue escalation. Facilitates resolution of noncomplex operational issue
Supports / ensures ongoing assessment of Lessons Learned and seeks new opportunities to drive efficiencies and continuous improvement within supplier, across functions and across delivery models
Acts as an advocate for Partnering, ensuring behaviours and expected ways of working are universally understood, providing feedback and support to teams as required
May act as audit coordinator for AZ led supplier audits
May act as Alliance Lead for small and/or low complexity models/service lines/ suppliers

Supplier / Model Quality and Performance

Supports the definition of, and monitors quality and performance of service deliverables in alignment with MSAs
Produces performance reports for stakeholder / governance review
Compiles and maintains model and /or supplierlevel risk and issue logs for governance interactions
Supports creation and execution of delivery model surveys / health checks

Strategy Development / Enablement

Supports implementation of sourcing strategies across the R&D organisations e.g. model documentation / training materials

Supplier selection and qualification

Supports / coordinate activities relating to supplier selection as required by the assigned Alliance Lead
Supports / coordinate activities relating to supplier qualification as required by the assigned Alliance Lead (where Alliance Lead assigned to lead these activities)

**Study team support / training:
- *

Supports study teams with ways of working within the model/service line/supplier, developing and providing training as required
Supports sharing of successes relating to supplier performance or delivery e.g. postcards, monthly update submissions
May act as facilitator for relevant study kick off meetings
May act as facilitator/mediator for study level issue management between CRO/supplier and study teams
May facilitate Lessons Learned sessions with study teams, ensuring knowledge sharing across Alliance Management on key outcomes or themes

Stakeholder Engagement

Manages study team relationships

Portfolio / Capacity Management

Where relevant, reviews ongoing book of work for supplier to ensure supplier can support the portfolio

Alliance Management Development

May contribute to the delivery of strategic initiatives within and beyond AM
Serves as a delegate for the AM Group Lead for specific tasks or activities, as necessary

Education, Qualifications, Skills and Experience:

Essential:

University degree in related discipline, or equivalent
Strong experience from within the pharmaceutical industry or clinical research organization
Good knowledge of clinical and pharmaceutical drug development process at various phases of development
Experience of working successfully with external suppliers
Strong collaboration skills to work across global and functional boundaries
Strong leadership and influencing skills, especially without authority and with resilience
Strong communication skills, written and verbal
Strong confliction resolution and negotiation skills
Able to see the full picture and understand impact of actions
Ability to network and coll