Front Desk Agent - Edmonton, Canada - Royal Hotel West Edmonton, Trademark Collection by Wyndham
3 weeks ago
Description
Perform duties associated with Guest services which include but are not limited to looking after the arrivals & departures of hotel guests, make reservations for upcoming guests, handle cash & credit card transactions, answer all telephone calls.
Knowledge of the OPERA Cloud system would be an asset.Respond to all Guest complaints during your shift, providing exemplary service at all times.
All other related Front Office, & clerical tasks as needed.
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Discounted or complimentary food
- Extended health care
- Life insurance
- Onsite parking
- Vision care
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
customer service: 1 year (preferred)
Pay:
$17.00-$19.00 per hour
Expected hours:
per week
Benefits:
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Ability to commute/relocate:
- EDMONTON, AB: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
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