Inside Sales Representative - Brantford, Canada - TexTrail Brantford

TexTrail Brantford

Verified Company

Brantford, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
TexTrail is the leader in the field of trailer parts and the largest distributor in North America.

TexTrail by Dexter Distribution Group, a subsidiary of the international DexKo Global Company, has over 30 distribution locations throughout the United States and Canada.

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DUTIES AND RESPONSIBILITIES

Answer incoming phone calls in a timely manner.
Enter customer orders, suggest purchase of additional products and provide technical assistance to customers if needed.
Research customer complaints and answer questions; Consult with management for instructions to resolve complaints within 24 hours.
Make weekly calls to customers to take orders for scheduled deliveries.
Recommend additional products that may be needed to complete the order and additional items that are needed.
Develop product knowledge to be able to specify and recommend products to customers.
Participate in the weekly branch sales meeting.
Communicates market information to the Customer Service Team and Branch Manager.
Other related duties may be assigned to meet the needs of the business.

QUALIFICATIONS / REQUIREMENTS

Sales experience preferred
Knowledge of trailer parts or industrial parts distribution would be an asset.
Computer skills required.
Autonomous and attentive to details.
Problem solving skills and excellent customer service skills.
Anticipate and identify customer needs.
Must be reliable, responsible, have good judgment.
Have the ability to work independently with little direct supervision.
Strong organizational skills.
Professionalism towards colleagues, customers and suppliers.
Good communication and interpersonal skills.

WHAT WE OFFER

Pleasant work environment in a newly developed setting.
Permanent, fulltime employment with the possibility of advancement.
Monday to Friday from 8:00 am to 5:00 pm.
Competitive salary.
Annual vacation.
Group insurance (medical, dental, vision, travel, life and longterm disability);
Employee assistance program.
Referral bonus.
Training and development activities.
Corporate events.
Free parking available.
Accessible public transportation.
Casual dress.