Shelter Support Worker Overnights - Steinbach, Canada - Agape House-Eastman Crisis Centre, Inc.

Description

Shelter Support Worker - Overnights

We are looking for a respectful and empathetic Shelter Support Worker (SSW) to join our team at Agape House in Steinbach, Manitoba.

Who are we? In 1985, a group of concerned citizens recognized the lack of a safe place for women and children experiencing domestic violence, so they gathered their resources and established Agape House.

At Agape House, we are client-focused and rely heavily on trust, compassion, and integrity to support our community.

We serve a diverse array of clients who are in a difficult season; it is our mission to empower those who are experiencing family violence by providing safe shelter, information, counseling, and ongoing support to our family of clients.

The role:
We are looking for someone to join our team as a Shelter Support Worker (SSW).

It might be you if any of this resonates with you:

you want to make an impact in your community; you want to serve and support at-risk families; you understand the sensitivity and privacy of others; you are comfortable with every day being different; you thrive in fast-paced environments; you love to think outside the box.

Here are some of the responsibilities:

• You'll take care of client intake and departures, including documentation and support.
• You'll assist client's by providing all types of support (everything from risk assessments and counselling referrals to meal planning and movie nights) both practical and relational.
• You'll respond to crisis line calls to provide assessments, support, and referrals.
• You'll be responsible for all evening and weekend client and shelter support responsibilities.
• You'll help create a safe space for clients by ensuring a clean and functioning place to live.

Here is what makes you stand out from the crowd, but not required:

• Previous experience (it's an asset, not a requirement) in working with people who have experienced addictions, trauma, or abuse.
• You have an education in a field like community services, justice, health care, or social work.
• You are energetic, proactive, and selfaware,
• Able to follow systems and processes but know when to think outside the box to find the best solution.
• Required:
• Possess a valid Manitoba drivers' licence, including your own vehicle
• Cell Phone
• Able to successfully complete a Criminal Record Check, Child Abuse Registry Check, and Adult Abuse Registry Check.
• Scheduling flexibility:
• As the Shelter and Crisis line operate 24/7, scheduling flexibility is a requirement
• Able to provide coverage in emergency situations

Here are some of the things you can expect if you decide to work with us:

• A competitive salary based on the current collective agreement
• Paid overtime, as required.
• Shift premium for hours worked after midnight
• Employee Assistance Plan for all staff
• Ongoing external Professional Development plus internal staff meetings and training
• Opportunities to advance your career within the organization
• Potential to join pension and health benefit plan
• Competitive vacation, sick, and mental health leave/day plans
• A supportive and empowered work environment.

The mission of Agape House-Eastman Crisis Centre, Inc.

is to empower women and children experiencing family violence by providing safe shelter, information, counseling, and ongoing support to our family of clients.

We are a charitable, non-profit organization and one of 10 women's shelters in Manitoba. Our focus is to advocate for healthy relationships and a future free from abuse.

Agape House is a vital community organization with opportunity to grow, and would love to have you join us


Our Core Values are Respect, Compassion, Confidentiality, and Integrity.


Position Summary:

Reporting to the Executive Director or designate, the casual shelter support worker (SSW), will support required shift rotations, including evening, weekend, and overnight work.

The role of a shelter support worker includes answering calls from our 24 hour crisis line, completing intake and exit procedures, and building positive supportive relationships with Agape House clients.

Key Responsibilities:

• Handle crisis calls
• Provide applied counselling services and mentorship to clients
• Advocate for clients by providing external and community referrals
• Maintain detailed daily documentation in our online software program
• Light housekeeping and meal preparation
• Work well within a team

Qualifications:

• Minimum of Applied Counselling, Bachelor's degree in Social Work or Social Sciences preferred
• Experience in working with vulnerable populations
• Child and adult abuse registry check and criminal record check with vulnerable sector
• Certification of Standard Level C First Aid, CPR with AED, and ASIST suicide prevention training an asset

Hours of Work:

Casual workers are typically on a call-in basis, but may receive regularly scheduled shifts, dependent on worker availability, staffing needs and shel