Activity Expert - Fairmont Hot Springs, Canada - Fairmont Hot Springs Resort

Fairmont Hot Springs Resort

Verified Company

Fairmont Hot Springs, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:

An Activities Expert is responsible to assist visitors in planning and booking activities and programs offered by A&E and FHSR.

This position is also responsible for the retail component of A&E.

Hourly wage for this position is $17.50 per hour.

Start date for this position is June 24, 2024.

Major Duties & Responsibilities:

To report to the Activity and Experience Manager
Operate the retail component of A&E Centre: maintain stock levels and make decision about stock control ie: ordering, inventory counts, invoicing, etc.
Record and analyze sales figures for future planning and revenue generating initiatives.
Ensure standards for customer service and health and safety are met.
Book tours, activities and rentals offered by A&E Centre; including but not limited to kayaking, biking, hiking, rafting, horseback riding, ATV tours, kids programs etc.
Assist in coordinating A&E tours and staff scheduling.
To accomplish dayday operations of A&E such as point of sales, and daily cash outs.
To work as part of the Activity Team.
Cooperate and accept other assignments as and when required.

Minimum Qualifications & Skills:

Exceptional communication skills backed by a fun and friendly attitude
Strong customer service and sales abilities
Ability to work independently and efficiently
Strong administrative skills with a focus on maintaining an organized and efficient work environment
Knowledge in Microsoft Word and Excel
Experience with general booking systems
Knowledge in retail sales systems and their capabilities of interpreting financial information/analyses
Experience with POS systems
Previous retail experience preferred (ordering, invoicing, etc)
A knowledge of the area; history, ecology, geology, and recreational activities