Cannabis Sales Associate/budtender - Kelowna, Canada - Spiritleaf Kelowna

Description

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Team Member vs Employee_

At Spiritleaf Kelowna, we recruit
team members, not employees.

What the difference? Team members are highly driven and motivated to achieve success and work towards a common goal and vision.

We play to win and look at challenges as opportunities. We are allergic to excuses and addicted to getting results. We love to grow, and see change as exciting.

We look to build eachother up as individuals and a team and create a strong sense of purpose and meaning with the work that we do.

Employees, on the other hand, clock in a little late, leave a little early, and do the bare minimum that a job requires.

If you are looking to become an employee, look elsewhere. This team has high standards, and we are looking for individuals who are eager to exceed them.

Spiritleaf Kelowna is looking for a Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience.

You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity.

Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.

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The Challenge_
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The Responsibilities_


CUSTOMER CONNECTION

• Supports environment of genuine customer connection
• Acts as an empowered team member, exercising decisionmaking skills to enhance each customer's experience
• Demonstrates extraordinary service
• Takes ownership of individual awareness of product knowledge

PRODUCT KNOWLEDGE

• Is knowledgeable of trends and supports brand messaging
• Gains understanding of how merchant skills impact business and the customer experience

TEAMWORK MAKES THE DREAM WORK

• Supports new hires through mentorship
• Is selfaware and focused on selfdevelopment
• Collaborates with the team during morning and closing meeting

LEADERSHIP

• Possesses strong written and verbal communication skills, strong assessment, and decisionmaking skills
• Provides insight to Spiritleaf Manager in relationship to the customer experience
• Participates in ongoing staff education and through sharing of product knowledge

QUALIFICATIONS

• At least 1 years' experience in a retail environment
• Proven success in offering an exceptional customer experience
• A passion for our product and changing the way the world sees cannabis
• A desire to have fun, laugh and support the customer and team member journey along the way
• You must be at least the minimum required legal age in your province, and be able to pass a police background check
• You must have a valid Selling It Right certificate

Work remotely

• No

Job Types:
Full-time, Part-time

Part-time hours: 20-40 per week


Salary:
$17.00-$18.00 per hour


Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Experience:

- customer service: 1 year (preferred)

• Retail sales: 1 year (preferred)

Licence/Certification:

• Selling It Right (required)

Work Location:
One location