In Room Dining Manager - Whistler, Canada - AccorHotel

AccorHotel

Verified Company

Whistler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Your team and working environment:

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia
- host mountain resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada's premier, year-round outdoor adventure destination
- just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and an on-site championship golf course, Fairmont Chateau Whistler is Whistler's largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slope-side Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure. Join us and start yours today

What is in it for you

One complimentary meal per shift in our staff cafeteria
Eligible to participate in Leisure Benefit Package which can be contributed towards ski pass or other lifestyle and wellness initiatives (November through May)
Eligible to participate in the Fairmont Hotels & Resorts Incentive Program
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide
Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Chateau Whistler Golf Course
Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Chateau Whistler and over 5,000 properties with Accor

Job Description:

In Room Dining Manager
As the In Room Dining Manager you will lead your team to take the outlet and guest satisfaction to the next level

What you will be doing:

Lead, mentor and train the In Room Dining colleagues
Ensure food & beverage relevant brand standards are maintained
Work closely with the Culinary team to execute a smooth and flawless operation for both the Front and Heart of House
Execute new products and service offerings
Provide supervision and support to all In Room Dining colleagues to ensure standards are being maintained
Handle guest concerns acting quickly and professionally
Create unforgettable experiences for our guests

Qualifications:

Your experience and skills include:

Minimum of two years' management experience within Food & Beverage
Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
Product knowledge, including a thorough working knowledge of food and beverage
Proven ability in menu design, offerings, effective marketing plans, and online reputation management

Physical aspects include but are not limited to:

Constant standing and walking throughout shift
Frequent lifting and carrying up to 25+ lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS