Continuous Improvement Coordinator - Ottawa, Canada - Tallysman Wireless
Description
Full-Time, Permanent
Tallysman is an Ottawa-based producer of products and components for Global Navigation Satellite Systems (GNSS). These include RF and high-performance antennas and intelligent location-based wireless infrastructure solutions for tracking systems.
Responsibilities and Duties:
Reporting to the Quality Assurance Director, the incumbent will be responsible for rendering assistance as required and requested by the QA Department Staff.
Typical activities are but not limited to:
- Implement and train employees on Lean Manufacturing Initiatives (e.g., 5S, Poka-Yoke) on Shop Floor and Management Processes.
- Review current manufacturing processes to assess risks and implement Mistake-Proofing hardware and techniques on Tallysman's manufacturing processes.
- Coordinate Tallysman's RMA Process to document and track reports (MS Excel), analyze customer complaints with relevant areas, and provide root cause analysis and action plans to internal and external customers.
- Coordinate, document (MS Excel) and implement improvement ideas from Tallysman's Internal Continuous Improvement Process (employee generated) with relevant departments.
- Coordinate, document (MS Excel) and implement corrective action plans from customer audits, certification audits, internal audits, etc., with relevant departments.
- Work closely with our Operations Team to implement a High-Performance Teams Program where operators supervise and report on the performance of their own manufacturing lines.
- Generate process documentation (e.g., work instructions, product datasheets, product certificates) to internal and external customers (MS Excel, MS Word, MS PowerPoint).
Qualifications and Skills:
- A minimum bachelor's degree education.
- Three or more years of experience in Manufacturing work environments.
- Excellent communication skills, both written and spoken.
- Advanced MS Windows environment skills.
- Advanced MS Excel and MS PowerPoint skills.
- Advanced web browser or webbased software skills to find and enter information in Intranet systems and MS Teams (or similar).
- Willingness to learn new systems and activities and open to new ideas and suggestions.
- Positive attitude towards constant change in work systems.
- Positive customer service attitude and communications towards internal and external customers.
- Selfcontrol and temperance during stressful situations.
- 3D Printer programming and use is a strong asset.
Schedule:
- 8hour shift
Work Remotely:
- No
Perks and Benefits:
- Casual dress
- Dental care
- Life insurance
- Onsite parking
- Vision care
Accommodations and COVID-19 Considerations:
Tallysman Wireless accommodates people with disabilities throughout the recruitment and selection processes.
At Tallysman Wireless, we take employee well-being seriously. We have remote workers where possible to reduce population density. All employees wear face masks/shields on site, and hand sanitizing stations are accessible throughout the facility. All employees are susceptible to COVID-19 Rapid Antigen Testing per Provincial Regulations.
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