Technical Service Manager, Planning Services - Remote, Canada - Fortive

Description

Gordian ) is the leader in facility and construction cost data, software and services for all phases of the building lifecycle. A pioneer of Job Order Contracting, Gordian's solutions also include proprietary RSMeans data and Facility Intelligence Solutions. From planning to design, procurement, construction and operations, Gordian's solutions help clients maximize efficiency, optimize cost savings and increase building quality.

Gordian's Planning Services team is focused on helping clients, making data driven decisions around their operational effectiveness and capital investments. Our services are founded on rigorous observational assessment, benchmarking, and analysis, which – when combined with the industry's largest database of financial and facilities data – help our clients make critical decisions about the future of their facilities.

As part of the service team, the Technical Service Manager role is responsible for internal talent development and management. Technical Service Managers identify people's potential and create an environment of growth and engagement to drive the team to reach that potential through training, work support and individualized professional development plans. Technical Service Managers support our teams internally to ensure quality and value in the delivery of our solutions to clients. The Technical Service Manager shall have well-developed soft skills that allow them to create trusting, positive working relationships. The Technical Service Managers will seize opportunities to drive themselves and colleagues to maximize growth, gain experiences, and evolve in their careers.

Reports to Director, Services and Technology.

Location: Remote; Canada or United States – near major airport

This position works remotely, with 20 to 40% travel required. Travel includes company and departmental meetings, hosting training sessions, conducting field training sessions, and/or building assessments.

Responsibilities:

Establish & Guide Professional Development Plans

• Works with employees to align personal values, professional goals, position responsibilities, and project opportunities into a professional development plan.
• Synthesizes and communicates feedback to employees based on direct interactions and information gathered from project teams.
• Identifies growth opportunities and provides coaching to overcome challenges proactively.
• Coaches and provides guidance on short, medium, and long-term career direction.
• Identifies when HR support is needed and collaborates effectively.
• Effectively manages to achieve positive team engagement and fulfillment.

Provides technical mentorship and guidance for new hires and Facility Consultants.

Contribute to the Success of the Team

• Coaches core competencies and technical skill development for employees to apply in their day-to-day work.
• Supports project teams to have direct and effective communication.
• Leverages enterprise business tools to drive organizational improvements.
• Leads initiatives to achieve team and company goals.
• Works with the Account Managers and Project Leads to shape the team environment in which people are fulfilled and growing towards maximum potential.
• Celebrates successes and acknowledges accomplishments of the team.
• Participates in department recruiting and hiring efforts.
• Increases effectiveness of other project teams through data and deliverable support and reviewing work to ensure data accuracy with the support of the Centre of Excellence team.
• Maintains expertise in conducting and delivering facility condition assessments.

Develop and deliver training to meet the needs of the team:

• Contributes to the development and evolution of a learning curriculum for all levels of the department to ensure the team is developing as critical and independent thinkers and the team's effectiveness and success is growing.
• Develops and leads in-person or remote training sessions, considering the most effective mode of delivery, including new hire assessment methodology training and cross discipline assessment methodology training.
• Measures the effectiveness of the learning curriculum including learning retention, usefulness of content, and application.
• Develop and lead training in the use of mobile applications and devices.

Qualifications:

• Associate's or bachelor's degree in Architectural Engineering, Mechanical Engineering or Facility/Construction management or a combination of equivalent experience.
• 7+ years of facilities assessment or inspection, facility operations, design, construction, facilities or property management experience.
• Multi-discipline knowledge of building systems including architectural, structural, mechanical (HVAC and Plumbing), electrical systems and/or site utilities.
• Knowledge and experience applying ICC (IBC, IMC, IPC), NEC and ADA codes and standards to existing buildings.
• Proven ability to conduct quantity surveys and estimate replacement values using RS Means data.
• Proven ability to evaluate facility/system conditions and conduct lifecycle analysis and identify deficiencies with corrective cost estimates.
• Proven performance in conducting and delivering condition assessments by meeting or exceeding Account Manager and customer expectations.
• Knowledge and experience using mobile devices and facility assessment related applications.
• 3+ years of people management experience desired.
• Strong communication and presentation skills.
• Strong organizational and prioritization skills/ability to manage multiple direct and indirect reports simultaneously.
• The ability to travel 20 to 40%.
• Physical requirements for this role include the ability to walk around an environment for 6-8 hours per day, as well as the ability to ascend/descend a ladder and/or work in outdoor weather conditions as many as several times a month.

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Ready to move your career forward? Find out more at

Gordian is the leading provider of Building IntelligenceTM Solutions, delivering unrivaled insights, robust technology and comprehensive expertise that fuel customers' success during every phase of the building lifecycle. Gordian created Job Order Contracting (JOC) and the industry standard RSMeans Data. We empower organizations to optimize capital investments, improve project performance and minimize long-term operating expenses.

We Are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.

National: The salary range for this position is $79,700 - $147,900

This position is also eligible for bonus as part of the total compensation package.

Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.