Analytical Team Lead, Loyalty and Retail Analytics - Toronto, Canada - Exchange Solutions Inc.

Description

The individual is responsible for leading analytical projects end to end from gathering client/business requirements, developing methodologies, data mining, analyzing the results, preparing presentations, and presenting to client/stakeholders for all areas of business including ongoing enhancements and performance of a leading loyalty program and non-loyalty/operation analytics for a fuel's retailer.

This role is a unique opportunity to join a dynamic team of analytical professionals that partners up with Business and Technology to design innovative, value-adding customer engagement solutions for our clients.

The role is a great fit for motivated individuals seeking to further develop their expertise in the area of retail, complex customer behavior and predictive analytics.

• Lead projects that generate analytical insights that drive the performance of a largescale loyalty program
• Lead the development of statistical methodologies for measuring pilots and program success
• Develop advanced analytics solutions that support customer engagement programs
• Establish mechanisms for program / campaign performance measurement
• Create custom analysis that add strategic value to the understanding of customer behavior and/or campaign performance
• Lead communication with internal stakeholders and client on projects.
• Prepare client facing presentations on analysis done and present those to the client or internal stakeholders
• Lead developing processes for standardization and creation of scalable solutions.
• Develop data requirements and measurement plans that accurately measure the success of the campaign objectives
• Ensure best practices around test/control/learn and contact strategy are adhered to for all campaigns
• Contribute to the overall operations and culture of the company, fostering our values and policies

• Graduate degree in Statistics, Mathematics, or other quantitative fields
• Masters in Statistics, Mathematics, or other quantitative fields, an asset
• 6+ years of experience within the field of data science, specifically in advanced nonloyalty analytic solutions, with 2+ years' proven experience in managing a team
• Ability to find creative solutions to analytical and data problems
• Ability to effectively manage multiple assignments at once, ability to interpret research, extracting insights and communicating a compelling summary of findings that contribute to results
• Expert knowledge of SAS or Python
• 6+ years of expertlevel handson coding in SQL
• Solid understanding of the structure of relational databases
• Attention to detail, high aptitude for problem solving and a natural interest in understanding and explaining consumer behavior / business
• Strong communication and interpersonal skills

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Vision care
• Wellness program

• 8 hour shift
• Monday to Friday

• Bonus pay

• Toronto, ON M5C 2C5: reliably commute or plan to relocate before starting work (required)

• Bachelor's Degree (preferred)