Customer Service and Procurement Assistant - Montréal, Canada - SmartD Technologies Inc
2 weeks ago
Description
SmartD Technologies is disrupting the century-old industry of electrical motor control with the introduction of its Silicon Carbide-based variable frequency drive (VFD).
The SmartD Clean Power VFD brings more efficiency, extended motor lifetime and simplified engineering to this market.As we increase our market presence and ramp-up production we're looking for a talented individual who will be the customer face of SmartD operations
If you're passionate about working with customers and seeing them succeed; and
If you want to have an impact on bringing a disruptive product to market.
Then, you should contact us right away. (Or read-on to get details of who we're looking for.)
You should be an expert in:
- Customer service, production scheduling;
- Verbal and written communication in English and French with customers and internal stakeholders;
- And if you are familiar procurement, transportation and customs clearance all the better;
And this is what we'd expect of you:
- Receive, review and confirm customer orders;
- Use software to record sales, customer contact and shipping information, and other data;
- Work closely with manufacturing to create and schedule work orders;
- Work closely with finance to verify and/or establish customer credit;
- Prepare transportation and customs paperwork for customer shipments;
- Communicate directly with customers to clarify order details and status;
- Promptly respond to customer enquiries;
- Source components and subassemblies from suppliers;
- Support ad hoc procurement for R&D and the rest of the organization;
- Provide accounts payable and accounts receivable support to the finance team;
Job Types:
Full-time, Permanent
Salary:
$35,000.00-$65,000.00 per year
Benefits:
- Extended health care
- Life insurance
- Paid time off
- Stock options
Schedule:
- Monday to Friday
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- Customer service: 1 year (preferred)
- Procurement: 1 year (preferred)
- Accounting software: 1 year (preferred)
Language:
- French (preferred)
- English (preferred)
Work Location:
Hybrid remote in Montréal, QC H3J 1S9
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