Service Desk Agent - Toronto - EWS Group

+ Service Desk Agent · + Job Description: The Company Leonardo is a Toronto-based team serving the global hospitality industry. We're a team of passionate experts, making content management easier for hotels, brands, and travel channels... + JOB RESPONSIBILITIES • Provide 1st le ...

We invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution. · We want to hear from you. Join us and help shape the future of one of Toronto's most treasured landmarks. ...

Process all guest check-ins by confirming reservations, · assigning room, and issuing and activating room key. · Cash guests' personal checks and traveler's checks. · Count bank at the beginning and end of shift. ...

Process all guest check-ins by confirming reservations, assigning room and issuing and activating room key. Answer record and process all guest calls messages requests questions or concerns. · ...

Schedule services for individuals and large groups using spa/salon reservations software system. · ...

Manage bookings service execute all EdgeWalk reservations products including cash debit credit card handling up sell internal external communication assist Imaging Agents maximize capacity effectively fill available time slots day provide guests extraordinary service information ...

The Front Desk Agent welcome guests through the check-in & check out of the hotel. · Processes check-in and check-out of all guests for the hotel and accurately maintains guest accounts. · Maintains record of Service Recovery (Guest Requests), ensuring communication to respective ...

To provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company's values. · Provide effective fast service in a friendly manner · Check in and out hotel guests according to standards and p ...

The Overnight Front Desk Agent plays a critical role in ensuring the smooth overnight operation of the hotel. · This position is responsible for front desk guest services during overnight hours while completing daily audit procedures accurately and efficiently. · The ideal candid ...

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. · Schedule services for individuals and large groups using spa/salon reservations software system ...

Process guest check-ins by confirming reservations and issuing room keys. Answer calls and process payments. · Coordinate with Housekeeping to track room readiness. · Supply guests with directions and information about property and local areas of interest. · ...

The Front Desk Agent is responsible for processing guest check-ins, answering phone calls and messages, · and resolving any issues related to room charges. · ...

We look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations. · Be yourself and at the centre of it all. Located in the heart of the entertainment and business districts in downtown Toronto, · InterContinen ...

The Overnight Front Desk Agent plays a critical role in ensuring the smooth overnight operation of the hotel.This position is responsible for front desk guest services during overnight hours while completing daily audit procedures accurately and efficiently. · ...

We are seeking a friendly and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. · Greet guests upon arrival with a warm and ...

The Front Desk Agent provides a warm and professional welcome to guests during arrival and departure. They provide accurate information about hotel services and local area attractions. · ...

You are a sociable person who knows how to connect with our guests and build a trusting relationship. You will be responsible for welcoming guests, managing arrivals and departures. · ...

We are looking for Full Time Front Desk Agents . · The ideal candidate will be responsible for check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. · ...

We are seeking a friendly and professional Front Desk Agent to join our hospitality team. · This role is essential in providing exceptional guest services, · managing reservations, · and ensuring a welcoming environment for all visitors.Greet guests warmly upon arrival and assist ...

We look for people who are charming, confident and internationally minded; people who know what it takes to exceed guest expectations. Be yourself and at the centre of it all. Located in the heart of the entertainment and business districts in downtown Toronto. · ...

We are seeking a friendly and professional Front Desk Agent to join our hospitality team. · This role requires excellent communication skills, a welcoming demeanor, and the ability to handle multiple responsibilities efficiently. · Welcoming guests through check-in and out of hot ...