Business Banking Service Officer - Quinte West
1 week ago

Job summary
The Business Service Officer (BSO) manages a portfolio of Business Banking clients within an assigned market, reporting to Commercial Onboarding and Servicing (COS). Acting as the primary point of contact, the BSO ensures a premium client experience through timely and high-quality resolution of service requests,proactive outreach, and risk mitigation for both the Bank and its clients.
- Serve as the first point of contact for client service issues,
- Efficiently and promptly handle inquiries and resolve customer problems,
- Maintain knowledge of clients' financial relationships (e.g., deposits, loans)
Job description
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