Full-time Receptionist - Courtenay, Canada - Comox Valley Dodge
Description
Do you have what it takes to join one of Canada's Best Managed Companies?
Comox Valley Dodge is currently seeking an experienced Receptionist to join their team. If you possess previous reception experience, have excellent customer service skills, work well in a team, and have a positive attitude, we would like to hear from
you
About the Role
The Receptionist is responsible for handling general front office reception and administration duties.
The Receptionist greets all guests in a professional and friendly manner, answers phone calls on a multi-line switchboard and directs them to the appropriate departments, handles all customer inquiries, sorts and distributes mail, and places supply orders.
Schedule:
Full-Time; Monday
- Friday**
Salary: $20.00/hour
Primary Duties and Responsibilities:
- Efficiently help customers (internal and external) with the highest level of service
- Answer and direct all incoming telephone lines on a multiline switchboard
- Service all client inquiries in a prompt and effective fashion
- Communicate customer feedback and concerns to all appropriate parties and supervisors
- Perform basic bookkeeping, filing, and clerical duties
- Take payments for services and product
- Submit weekly stationary and business cards orders as necessary
- Prepare correspondence and documents as necessary
- Organize catering and assist in dealer related functions, private sales, employee engagement events
- Manage petty cash and receipts, balance and log into spreadsheet
- Manage new and used vehicle stock in processWorks directly with the Sales Team Leaders to assist in the management of sales inventory and administration functions
Qualifications:
- Minimum of 2 years of previous Reception experience in a fastpaced environment
- Must have previous experience managing a multiline switchboard
- Previous automotive experience is an asset but is not required
- Knowledge of administrative and clerical procedures
- Ability to effectively respond to and meet the needs of a diverse client base
- Strong communication skills
- Excellent customer service skills with the desire to exceed expectations
About Us:
Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group also known as "TAG", is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia.
We have been recognized as one of
Canada's Best Managed Companies 4 years in a row
We have also been awarded the Canadian Automotive Industry Laureate Award for Business Innovation**.
Careers with Trotman Auto Group provide:
- In-house training from our exclusive TAG University and TAG Leadership Academy
- Among the best pay in the automotive industry
- Great benefits for fulltime employees
- Advancement within TAG
- Closeknit team and exciting environment
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