Coordinator, Client Services - Vancouver, Canada - Borden Ladner Gervais LLP

Borden Ladner Gervais LLP
Borden Ladner Gervais LLP
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Description
We are


BLG:
Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.


We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development.

Learn more about us at

Borden Ladner Gervais LLP (BLG) a leading, innovative and client-focused law firm in Canada is seeking the following:

The key responsibilities of this role are:

  • Direct contact with clients to obtain payment of accounts while maintaining the client relationship
  • Meetings with lawyers to achieve and maintain appropriate AR and WIP levels
  • Reconcile client payments and accounts
  • Liaise with Practice Billing Coordinators for resolution of unpaid A/R or billing issues
  • Prepare various reports as requested
  • Report collection status to the lawyers and management
  • Updating notes in the collection software
  • Any other task as assigned by the Manager, Client Services

Key competencies:

  • Minimum two years of experience in a professional services firm
  • Law firm experience preferred
  • Excellent communication and interpersonal skills
  • Experience with Aderant (CMS) an asset
  • Intermediate level Excel experience
  • Postsecondary degree at either a College or University level is required
  • Strong verbal and written communication skills
  • Strong analytical skills
  • Attention to detail
  • Deadline focused and able to set priorities while maintaining flexibility
  • A team player with good interpersonal skills
  • Available to work overtime when necessary
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