Part Time - Canada - Basecamp Resorts Ltd

Description

Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way.

We are continuously expanding to better serve the resort communities of the Rocky Mountains.

We require full-time Guest Service Agents for our properties in Revelstoke, who will enthusiastically greet customers and cater their needs during their stay.

00 per hour

Shifts :
Full-time Permanent, 8-hours

Greet customers, listen, and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attraction.

Promptly answer the telephone-using positive, professional fluently in English.
Utilize the company computers and reservation software to input and receive information.

Remain calm and alert, especially during an emergency and/or heavy hotel activity and resolve complications such as location changes or credit issues.

File guest complaints and inquiries; Assist our housekeeping team, fulfilling guest requests when required.
Assist in keeping the common areas clean and tidy, including housekeeping duties as required.

Ability to read, listen and communicate effectively in English; Ability to accurately input information using Hotel Property Management Software.

Must be flexible to work various shifts throughout the week.
1 year customer service previous experience is considered an asset.
Computer and Microsoft skills are a must.
Adaptable, flexible, and dependable. Ability to stand for long hours and a desire to work in an outdoor environment.

At Basecamp Resorts, we are dedicated to building a workplace that values diversity and ensures equal opportunities for all.

We are committed to fostering diversity and inclusion and celebrate differences.