Dynamic Relationship Builder - Ottawa - beBeeSuccess

    beBeeSuccess
    beBeeSuccess Ottawa

    1 week ago

    Job title: Account Manager

    Description

    Customer Success Manager

    We are currently looking for a Customer Success Manager who will be responsible for managing and nurturing relationships with our key customers. The ideal candidate will have a consultative and analytical approach to gain a strong understanding of our clients' goals, ensuring product alignment.


    About the Role:


    • Nurture and develop strong relationships with customers through ongoing communication, ensuring customer satisfaction, growth, and high renewal rates.

    • Effectively manage contract renewals and re-negotiations by understanding clients' business objectives.

    • Grow account revenue through up-sell and cross-sell efforts; maintain knowledge of relevant products to assist in these efforts.

    • Maintain regular communication with key contacts, decision makers, and executives to ensure seamless delivery against client expectations.


    This is an opportunity to leverage your skills as an Account Manager or Business Development professional. If you're seeking a dynamic work environment where you can see direct results from your performance, then this role may be suitable for you.


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