Information Technology System Administrator - Leamington, Canada - Pure Hothouse Foods Inc.

Pure Hothouse Foods Inc.

Verified Company

Leamington, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Pure Hothouse Foods is a premier grower and marketer of high-quality greenhouse-grown products sold to retail and foodservice partners throughout North America and marketed under the Pure Flavor brand.

With growing locations across Canada, USA, and Mexico, we are growing with the world's finest.

Pure Flavor's products reach the masses with distribution centers in Leamington, Ontario; Romulus, Michigan; San Antonio, Texas; and Byron, Georgia.

Pure Flavor is committed to supporting healthier lifestyles by providing greenhouse-grown vegetables that meet our exceptional quality standards.

From our flavor-packed fresh vegetables to our innovative operations throughout North America, we are industry leaders with a very bright future.

Our team is dedicated, energetic and ready to make decisions that enable people across North America to live a healthier lifestyle.

It isn't work. It's a career. And one that has the ability to change lives daily.

We are looking for a IT System Administrator to join our expanding Information Technology Team within our Leamington, ON, Canada Operations.

Job Summary

The Information Technology System Administrator is responsible for effectively planning the operational growth as well as identifying, selecting, and deploying the appropriate technology resources that will support corporate goals and objectives.

Other duties may be assigned as necessary. The system Administrator will work with and support the service Desk on all levels.

Responsibilities:

Primary point of contact for all IT vendors.
Responsible for monitoring and responding to open tickets submitted through Connect Wise
Troubleshoot and escalate alerts that cannot be resolved to appropriate section
Prioritize and handle service requests and incidents.
Progress issues and provide relevant information for troubleshooting or for clarification.
Identify opportunities for process improvement and contribute to departmental initiatives.
Work collaboratively with Account Managers on change requests, managing issues and establishing priorities.
Handle late night and weekend emergency support on as required
Resolve system problems.
Responsible for optimizing business process for many departments.
Develop scripts working with team to automate repeatable manual tasks
Familiar with the famous integration process
Responsible for ensuring Famous is functional and updates have been implemented.
Familiar with Famous Inventory and dry goods
Provide suggestion to improve Data visibility across all sites
Proficient understanding of Cisco networking hardware, concepts, installation, configuration, and troubleshooting.
Familiar with Citrix and Terminal Services.
Knowledge of ERP software and technology
Ability to install, configure, operate, and maintain Operating Systems including Windows Server 2012 R2, Windows Server 2016/2019, VMware ESXi 7.0, & Linux.
Familiar with Azure with office 365 and clouding service.
Ability to support a Dell & Lenovo desktop/laptop environment with an emphasis on customer service.
Operational knowledge of Active Directory, DNS and VMware vCenter.
Familiar with the latest technology such as Citrix, FSlogix, WEM,
Working knowledge of Installing, Configuring and Administrating Citrix system.
Windows PowerShell knowledge is a must.

Requirements:

A degree, diploma or certificate in Computer Science, Network Technologies, or related discipline (required)
A minimum of 5 years' experience providing IT Support (required)
Strong networking knowledge and experience (preferred)
Project management skills and the ability to handle different tasks simultaneously.
Proficient in Microsoft (MS) Suite (Word, Excel, PowerPoint)
Familiar with MS project or other project management tools
Proven ability to work in a fastpaced environment, demonstrate keen attention to detail and taskrelated accuracy, as well as consistent followthrough skills.
Able to work in a team environment with individuals of all leadership styles, personalities, and career levels.
Must be able to maintain strict confidentiality of private information.
Ability to work in a fastpaced environment.
Must be a high energy individual who is selfmotivated.
Oncall flexibility required
Other core expectations as defined by the company.

Working Conditions:

Hours of work may vary depending on business needs; ability and willingness to travel with no travel restrictions
Role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Specific vision capabilities required; employee is to work in front of a computer, sitting for prolonged periods

If you are looking for a challenging and rewarding career opportunity, submit your resume to Pure Hothouse Foods today

Benefits: