Wine Enthusiast - Moncton, Canada - Magnetic Hill Winery

Description

Wine Enthusiast
- (tour guide)_

• At our family business, we believe in a collaborative and handson approach to getting things done. As a member of our team, you won't be limited to just one role or responsibility. Instead, you'll have the chance to take on a variety of tasks and wear many hats throughout your time with us._
• We value versatility and adaptability, and we encourage our team members to step outside their comfort zones and learn new skills. Whether it's helping out with customer service, assisting with inventory management, or pitching in with marketing initiatives, we believe that every team member has something valuable to contribute._
• So if you're looking for a dynamic and challenging work environment where you'll have the chance to grow and develop both personally and professionally, we invite you to join us. We promise that you won't be bored, and you'll never hear us say "that's not my job."_

Mission Statement:


" Be the sparkling educator, who transports our guests through the adventure of a winetime, adapting the tour to the guest needs"


Responsibilities of a Wine Enthusiast:

• Create an exceptional and welcoming experience and environment to build NB's wine culture
• Describe our wines, history, people, philosophy, vineyard, and cellar practices to add value to our guests experiences
• Understand and interpret a guests requirements and suggest dishes and wines that suit their taste
• Adjusting the flow of the tour to ensure it remains within the allotted time slot
• Planning itineraries in accordance with weather forecasts and the length of each tour
• Ability to aid in multiple departments due to the flexible nature of the tours
• Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
• Cleaning and organizing of all spaces including tasting rooms, storage rooms and washrooms
• Assist with special events such as private dinners, media tastings and others
• Representing Magnetic Hill Winery at external winery events when needed
• Looking sharp and professional every day, while still being approachable and friendly

A day in the life:

• Assemble and check required supplies and equipment are ready for tour
• Greeting and welcoming guests to the tour
• Host tours and tastings providing exceptional guest experiences that translate into wine sales
• Educate on local wine culture and the products that are offered
• Describe points of interest along the tour and answer questions as required
• Promote information on winery offerings, while informing on local and global wine trends and similar experiences in the area
• Translating and interpreting as needed
• Helps fellow team members and other departments wherever necessary

Preferred:

• Bilingual (French and English) or multilingual
• Love dogs (Magnum and Brix our Australian Shepherds are around for lots of cuddles)
• High school diploma or GED
• Tour guide experience is an asset

What you bring:

• A love for wine
• Able to work well with others and can also get things done solo, all while producing great results. Whether as part of a team or on their own, you'll never compromise on quality.
• Great public speaking skills
• Selfmotivated, entrepreneurial spirit with a high energy level
• Willingness to complete the Responsible Beverage certificate training
• Willingness to complete WSET certification
• Available to work evenings, weekend and holidays
• A love for local and basic knowledge of other local businesses and tourists attractions in the city
• Physically fit to meet requirements of lifting 35 lb50 lb cases of wine, standing for long periods in various environments
• Be at least 19 years of age
• Safely adhere to public health and Covid policies and guidelines to maintain a safe environment

What's in it for you:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types:
Full-time, Part-time, Casual, Seasonal


Salary:
$15-$18 per hour + tips**all tips are divided equally between all tasting room staff


Job Types:
Full-time, Part-time, Permanent, Casual, Seasonal


Salary:
$15.00-$18.00 per hour


Benefits:

• Dental care
• Extended health care
• Life insurance
• Onsite parking
• Vision care

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

Application question(s):

Work Location:
In person