Medical Office Assistant-moa - Richmond, Canada - Terra Nova Medical Clinic

Terra Nova Medical Clinic

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Terra Nova Medical is a Family Practice Clinic. Our team supports 10 Physicians and 7 Nurse Practitioners.
- paced work environment, and has open availability. This is an exciting opportunity to be part of a healthcare team that values quality patient care and team collaboration.

Responsibilities and Duties

Responsible for delivering the highest level of customer service both in person and over the phone.
Confident when welcoming, greeting, assisting clients/patients and giving them direction
Schedule and confirm medical appointments, schedule clients for tests and follow up appointments.
Receive and communicate messages for medical staff and patients
Maintain accurate electronic medical recordsupdate address, phone number, measure vitals height and weight
Performing office related duties both clerical and administrative, to ensure services are provided in an efficient and effective manner
Coordinate client care through Institute, waiting room and exam room
Knowledge of medical terminology
Prepare and coordinate clients consultations, laboratory, xray and other diagnostic tests ordered by physician
Coordinate submitting referrals to specialists offices and hospital
Assist in assessing the quality of patient/client care
Follow Institute guidelines, protocols and participate in making new ones
Other duties that may be assigned as required

Qualifications and Skills:

Strong organizational and interpersonal skills.
Excellent communication skills and a customer serviceoriented approach.
Familiarity with medical terminology and healthcare environment is an asset but not required.
Proficient in the use of computer programs and medical software.
Able to multitask and handle pressure during busy periods.

Education:

Grade 12

Requirements:

Fluency in English
Mandarin language preferred but not mandatory
Both weekday & weekends availability is a must
5 days/week
MOA experience is an asset
Familiarity with OSCAR is an asset.
Working knowledge of Word and Excel, although more extensive computer knowledge is an asset. Minimum 45 words per minute typing speed with high accuracy.