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Wealth Ops Analyst I - Toronto, Canada - TD Bank

TD Bank

Verified Company

Toronto, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

TD Description
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Department Overview

Reporting to the Group Manager, Private Trust Support - the incoming Operations Analyst will be responsible for the effective delivery of day to day operations for all Private Trust Support functional tasks.

The incumbent will be part of a dedicated team that is committed to process refinements and ongoing operational improvements.

The focus is of this team to provide excellence in Private Trust transactions, and support for the business by providing an exceptional level of client and partner support.

Consistently analyze and understand relevant business processes
Create, review and maintain documentation
Support existing automated processes and implement change requirements as part of a structured change control process
Identify and address any issue that affects data integrity and escalate where applicable
Problem solve issues that arise in day to day running processes and provide timely solutions
Escalate for technical support to promptly resolve incidents/outages
Work within project planning constraints and communicate any identified project risks and issues
Identify opportunities to improve cost effectiveness of automation processing
Support knowledge transfer within the team
Coordinate and support the yearly procedure review and updates for the department
Create diagrams and flows outlining end to end processes
Create dashboards for internal (executive, and department) and external (business, partner) reporting. Engage Operational Risk, Compliance, and Audit to develop and review robust processes that provide clear oversight, tight controls, and comprehensive documentation
Provide oversight of controls regarding regulatory requirements.
Participate in the Operations Risk Business Panel and AML/ATF policy group
Executes on more complex and/or nonstandard requests
Researches and investigates a range of operational / reporting / process issues
Recommends and implements solutions within own area of responsibility
May need to coordinate / integrate work with other areas as needed
Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centres of expertise
Provide training / guidance to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions or adhoc nonroutine requests.
Provide backup coverage for Group Manager with PT Support when required

Job Requirements

A strong working knowledge of the Trust business, Cash Management processes, and the Trade life cycle
Working knowledge of SEI and batch file processing
Exceptional written and verbal communication skills
Experience using EUCs and processing macros
Advanced reconciliation and investigative skills: Strong working knowledge of ledger balancing and clearing entries
Advanced command of Excel, Word, PowerPoint, Visio
Advanced computer and typing/data entry skills
Detailoriented and ability to work within deadlines
Organized with the ability to analyze and solve problems
Teamoriented and able to develop excellent working relations with other TDBFG departments
Comprehensive and evident understanding of Microsoft Technology (VB.NET, Windows, Internet Explorer, SQL Server, Web Services)
Experience with automation software (eg Alteryx) is an asset
Programming languages C, C++, VB,.NET, Python is an asset
Web Development including HTML, Javascript, XML is an asset.
Strong critical thinking and ability to decompose complex concepts into simple and compelling messages
Strong sense of urgency, ownership and demonstrated ability to manage competing priorities
Evidence of strong leadership and building/maintaining productive working relationships with peers across the organization
Demonstrated ability to present technical details to a nontechnical audience, and articulate solutions to business teams
Organizational awareness & the ability to balance the viewpoints of various business and technology teams
Ability to conceptualize automated solutions and understand the prescribed design architecture

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

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