Team Lead - North Vancouver, Canada - Grouse Mountain

Grouse Mountain

Verified Company

North Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Lift Ops - Team Lead Summer

Job Title:
Lift Operations Summer Team Lead

Department:
Mountain Operations

Reporting Manager:
Manager, Duty

Role Status:
part time, seasonal

Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. Grouse Mountain offers a challenging and enjoyable work environment and career development.

In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing, snowboarding and a variety of summer activities) an inspiring setting and many unique employee privileges.

Duties and Responsibilities:

Assist with the training, coaching, and overseeing of lift operations staff
Assist with preoperational checks & closing procedures and conducting daily lift inspections
Ensuring adequate staffing levels for efficient lift operation
Coaching and motivating staff to maintain a high standard of customer service
Assist with the training of staff on all operating and safety procedures of fixed grip chairlifts
Covering breaks for lift staff when required
Assist with the preparation of schedules
Reporting guest comments, employee relations issues and liability concerns directly to the Duty Manager
Assisting with transport and providing labor for various jobs
Assisting with daily office tasks

Qualifications:

Minimum 1 season winter & summer operations experience
Knowledge of Grouse Mountain Resort policies and procedures
Knowledge of detachable, fixed grip & conveyor lift systems
Possess excellent customer service skills
Possess proven leadership abilities
Possess good computer skills
Ability to lift up to 40 lbs
Class 5 drivers license preferred

Working Conditions
Summer Lift Operators perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time and physical assistance of guests loading the chairlift.