Administrative Coordinator - Kingston, Canada - Routes Adventures

Routes Adventures

Verified Company

Kingston, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Routes Adventures is the Canadian provider for Road Scholar, a leader in learning adventures.

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar.

What's our secret? Dedicated and talented staff who believe in our mission.

About this role...
Join our fast-paced team and be a part of a dedicated, inclusive, and welcoming company.

The Administration Coordinator is a member of the Program Operations team and contributes to the smooth operations of Road Scholar programs in Canada.

This Kingston-based role includes ongoing day-to-day administrative responsibilities while providing support to fellow team members.

This role is critical in ensuring the implementation of standardized, consistent materials for participants and group (tour) leaders on all Routes Adventures and Road Scholar programs.

This position requires a person who is exceptionally organized, detail driven, able to juggle multiple tasks and deadlines at once and a polished, professional communicator.

You will

Work closely with our Operations team to create, proof and edit online content.
Process and track participant information forms, waivers and special requests, ensuring the information is submitted on time and escalated when necessary.
Update supplemental program information, answer customer service requests and communication with vendors
Other projects and responsibilities as determined by the Manager
Run a variety of quality monitoring reports
Generate statistical data for department managers

You need...

1+ years related administrative experience.
Bachelor's or related college degree preferred
Experience in a busy office environment required; some experience in the travel industry or educational field preferred
Ability to meet deadlines in a fastpaced, multifaceted, everchanging environment
Focused, detail oriented; ability to juggle several different tasks simultaneously with mínimal supervision
Strong computer systems orientation including Microsoft 365; comfortable in a handson complex database environment; good with numbers and data; extremely accurate and detailoriented; good proofreader and checker
Ability to work well with all levels of staff through strong interpersonal and positive, problemsolving skills
Desire to build knowledge of our program destinations
Ability to work collaboratively in a multifunctional team environment
Be selfmotivated and results driven.