Central Services Dispatcher - Edmonton, Canada - Paladin Security

Paladin Security
Paladin Security
Verified Company
Edmonton, Canada

1 day ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Central Services Dispatcher - Edmonton City Centre

  • Take incoming radio, phone and inperson calls, document details and escalate to proper resources
  • Dispatch Security, Cleaning Services and Building Operators to calls as required
  • Dispatch security services to critical facility issues, including medical, fire, and disturbances
  • Provide detailed documentation of activity as called into the dispatch center into event logs
  • Dispatching for emergency situations (EPS, EMS, EFD)
  • Monitor CCTV and provide support to Security Agents responding to calls
  • Oversee facility monitoring systems, and escalate when equipment signals an alarm
  • Provide key access through key control system for employees and contractors
  • Provide contractor sign in / sign out process; sign out equipment as needed to contractors
  • Complete reports and provide information related to a site owned security equipment
  • Contact tenants for critical property concerns related to their tenant space
  • Obtain/file maintenance inspections and equipment audits from team members

Qualifications:


  • Strong written and verbal communication
  • Strong interpersonal skills for contractor and customer interactions
  • Computer literacy with multiple computer software programs
  • Ability to prioritize work tasks
  • Able to display objectivity and sound judgement
  • Willingness/Ability to learn and retain large amounts of information
  • Possess crisis management skills and work under stressful conditions
  • Aboveaverage observation skills
  • Ability to follow policy and procedure
  • Dependable and professional in all job functions
  • Prior experience in dispatching is an asset
More jobs from Paladin Security
See all jobs of Paladin Security