Store Manager - Brampton, Canada - Value Buds

Value Buds

Verified Company

Brampton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer.

We operate primarily via our Value Buds banner, which has a simple mission:
deliver compelling value to cannabis consumers.

Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at everyday low prices.

About the Role

Based out of our one of our
Value Buds locations in
Brampton, ON, we are looking for an experienced
Store Manager who can handle curveballs like a champ.

The Store Manager will bring their experience in the Cannabis and Retail Industry (or similar fields), including previous experience in Management.

They will oversee and maximize the store's budgets and sales goals, and establish a strong sales culture with an accountability for operating standards and financial performance.

They will be responsible for the recruitment, hiring and training of teams. They are to ensure the store is always clean, maintained, stocked and ready for business.

The Store Manager will maintain all merchandising standards, analyze store sales, trends, and performance weekly to improve or maintain store metrics.

Additionally, they are to maintain a high level of product and service knowledge, professional appearance, demeanor, and attitude at all times.

Address: 90 Resolution Dr. Brampton, Ontario L6W 0A6

Role and responsibilities include, but are not limited to:

People Management Skills

Recruit, hire, onboard, train and develop enthusiastic Customer Experience Representatives who are passionate about supporting Nova Cannabis's mission and vision.
Act as a role model who coaches, mentors and inspires their team; foster a progressive culture and facilitate activities that will build and enhance teamwork and retention.
Establish a strong sales and customer service culture with an accountability for operating standards and a drive to increase financial performance.
Complete annual performance appraisals for all Customer Experience Representatives.

Customer Offering

Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
Facilitate a welcoming and positive atmosphere for everyone in the store
Educate customers about cannabis products, strains and consumption methods

Day to Day Operations

Promote our culture and brand by participating in merchandising and promotional activities
Work in partnership with Store Managers and other team members to generate sales.
Maintain a high level of product and service knowledge; staying uptodate with industry legislation, trends and new products
Participate in routine store maintenance and ensure cleanliness is a priority
Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
Monitor inventory and restock products regularly

Regulatory Adherence

Comply with all OH&S (Occupational, Health, and Safety) policies and procedures
Support and promote Nova Cannabis's and OGLC's (Ontario Gaming and Liquor Commission) social responsibility programs
Comply with Nova Cannabis policies, standard operating procedures, and practices

Experience and Qualifications

Minimum, 5 years of customer service experience
Minimum, 5 years of retail and/or hospitality experience
Cannabis, liquor or healthcare experience is preferred
High School Diploma or equivalent
Valid CannSell certification
Must complete and pass a Criminal Record Check
Working knowledge of regulations as it pertains to selling cannabis in Ontario

Personal Characteristics and Requirements

Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
Ability to think on your feet and creatively problem solve
Openminded and constantly identifying ways to improve
Passionate about creating a positive, memorable, and tailored experience for every customer
Excellent communication skills (written and verbal) and a professional demeanour
Team player who is passionate about supporting the overall success of the business
Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
Responsible and reliable
Must be 19 years of age or older
Must have reliable transportation to commute to/from work

To Apply
Work Remotely

Job Types:
Full-time, Permanent

Salary:
From $50,000.00 per year

Benefits: