Customer Service Representative/7-2023 - Hawkesbury, Canada - MacEwen Petroleum Inc.

Sophia Lee

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Sophia Lee

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Description

What's in it for you:


  • Competitive salary
  • Fully paid training
  • 3 weeks of vacation pay
  • Company benefit plan after three months
  • Matching RRSP program from day one
  • Opportunities to learn & grow and be paid more as you increase your skills and responsibilities

In this role, you will:


  • Respond to customer inquiries, in person or on the phone
  • Take customer orders for goods or services; promote goods or services; respond to inquiries and update accounts.
  • Provide information about accounts; update accounts; initiate billing and process payments; and receive payment for services.
  • Performs Accounts receivable tasks including contacting customers.
  • Daily Bank deposits.
  • Process overthecounter Lubricant sales.
  • Cardlock inventory Fuel movements.
  • Cardlock administration.
  • Provide customer service at our service station operating fuel pumps.
  • Act as a back for other divisions when required (e.g. Bourget).

Requirements:


What We're Looking For:


  • Completion of secondary school is required.
  • 2+ years of experience in a customer service/clerical role is required.
  • Someone who shares our company values.
  • Proven ability to work with mínimal supervision and exceed expectations.
  • A high degree of proficiency in the use of Microsoft Office Suite.
  • Exceptional communication and negotiation skills, verbal and written, and telephone, in both English and French.
  • Accuracy and attention to detail.
  • Ability to multitask, and juggle competing deadlines and multiple priorities.

Benefits:


Why work with us?

  • Work with supportive teammates who are passionate about providing exceptional service.
  • Access to personal development and technical training programs.
  • Learn and collaborate with the best in the industry.
- "The perks" include employee gym membership reimbursement, discounts on motor fuels at our service stations, and equipment and heating oil.

Please notify Human Resources if you wish to receive this job posting in a different format.

MacEwen Petroleum Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


_ INDHP_

Experience:
Required

  • Exceptional communication and negotiation skills, verbal and written, and telephone, in both English and French.
  • 2+ years of experience in a customer service/clerical role is required.
Preferred

  • Ability to multitask, and juggle competing deadlines and multiple priorities.
  • A high degree of proficiency in the use of Microsoft Office Suite.

Education:
Required

  • High School Diploma or better

Behaviors:
Preferred

  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

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