Internship, Front Desk Agent - Kingston, Canada - Strata Hotel

Strata Hotel

Verified Company

Kingston, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

InternshipSHIP

Description

Workplace:1187 Princess St, Kingston, ON K7M 3E1

Status:
Contractual Internship - Full-time

Duration:
At least three (3) months

Start Date:
May 1st 2023

Salary:
According to the internship agreement

On-site Accommodation: No

On-site Meals: No

Parking Provided:
Yes

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.

Take reservations
Coordinate arrivals and departures of clients
Promote hotel products and services
Collect payments for services rendered
Answer various questions about establishment services, tourist attractions, and different regional activities
Coordinate group arrivals and departures
Direct incoming calls
Handle customer complaints
Perform any other customer servicerelated task

Skills and qualifications:

Able to work in a team
Able to work under pressure
Availability to work on varying schedules
Resourceful
Knowledgeable about tourist attractions and the city in general
Able to demonstrate customer orientation
Able to identify customer needs
Teamwork skills

Languages:
Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.

INTERNSHIP AT TIDAN

We are convinced that the internship is a crucial moment in every student's academic journey, which is why we are committed to providing exceptional professional development opportunities.

By joining our team, you will have the opportunity to work alongside seasoned professionals, acquire new skills, and contribute to innovative and exciting projects.

**_ Who are we:_