Account Executive - Ottawa, Canada - IDS Systems Consultants Inc.

Description

We are looking for a technical sales professional to lead our business development activities. This individual will act as the out-bound account management and sales specialist for our team of IT services specialists. This role is a key position that will be focused on bringing in new business to the organization. Our team is one of the best IT services teams in the region, one that you would be proud to represent If you are a technical sales person that takes pride in facilitating high calibre IT services delivery for server platforms, networking, network security and Microsoft cloud services, we may have the role that you have been looking for

The Account Executive role includes written proposals, statements of work and continuous client engagement.

Knowledge of the IT services sales arena and an understanding of the efforts that are required for solutions and service delivery will ensure success.

You will be focused on developing a client base that will continue to generate commissions well after the initial engagement.

The Role

Duties and Responsibilities

Identify and acquire new business
Perform cold calling to prospective clients
Conduct new business campaigns to identify new clients
Manage introductory client meetings
Identify qualified prospects
Ensure sales process completion and final engagement of clients
Maintain the details of the client relationship in the CRM solution
Report on sales funnel to management


Develop a relationship with designated client
Routinely follow up with clients to ensure high satisfaction levels
Engage with the client to understand priorities
Provide a venue for customers to raise concerns related to service delivery
Generate a personal relationship with clients to become a trusted partner


Manage client contracts and related documentation
Prepare contract paperwork as required for service initiatives
Ensure paperwork is continuing to flow through the procurement process
Ensure that committed services are feasible and deliverable by the firm
Follow up to ensure continued contract validity with all assigned clients
Ensure that client deliverables are satisfactory to the end client


Advocate on behalf of assigned clients
Review all invoices prior to release to clients
Ensure that services are delivered as expected to clients
Promote concerns regarding service delivery to management
Communicate customer satisfaction concerns to management
Provide a review of customer proposals to ensure that the proposed solution is in the interests of the client


Influence
Client facing proponent representing the firm to assigned customers
Presents client priorities to management to assure proper prioritization of activities
Advocates on behalf of client to management to communicate concerns and priorities
Responsible for tracking assigned client initiatives and reporting on service backlog to management

Required Qualifications
Desired education and experience -Five years experience in IT services sales
Experience working with professional services delivery firms
Experience reporting sales funnel information to management
Excellent command of the English language, written and spoken, fluency in spoken French would be an advantage
Experience with and understanding of selling services related to networks, network security, and Cloud services
Experience selling managed services


Required Skills:

Good influential and negotiation skills.
Knowledge of the IT operations consulting value chain.
Proven experience and understanding of the complete IT infrastructure life cycle.
An active business profile with an existing visibility in the local community.
Confidence in organizational leadership and direction.
Enthusiastic focus on achieving company goals.
High personal ethical standards with an open, honest and trustworthy approach.
Effective, concise communication.


Job Types:
Full-time, Permanent


Salary:
From $50,000.00 per year


Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• RRSP match

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• Direct sales: 5 years (required)

Language:

• English (required)

Work Location:
In person