Key Account Manager - Vancouver, Canada - PMA

Description

Purpose:

The Key Account Manager is responsible for the delivery of PMA performance targets and managing the customer relationship with BCL - BC Liquor.

The role will require the development of annual customer plans while working collaboratively with Trade Development and the execution team to deliver PMA annual objectives.

Department:
Customer Management

Reports To:
Director of Customer Management West

Key Account Manager Responsibilities:

• Align annual PMA portfolio / brand targets with Customer Strategies in order to deliver a comprehensive go to market plan
• Review and evaluate key account monthly performance by brand versus target and develop action plans accordingly to ensure target delivery
• Work closely with all relevant departments within the customer framework (i

e:
category, inventory, purchasing, procurement, etc.) to deliver accurate sales forecasting and sell-in proper inventory levels with the customer

• Proactively participate with Trade Development and Customer Management in strategy briefing sessions while continuously providing feedback on program execution and effectiveness
• Work collaboratively with Trade Development in the creation of account specific presentations as well as goals for distribution and merchandising promotion execution
• Analyze competitive activities and generate insights to create a competitive advantage and sellable proposition
• Insure promotional calendar is implemented flawlessly across all stores in selected accounts
• Interface with the internal organization across all functions (Trade Development, Finance, Consumer Marketing, and Supplier base).
• Secure incremental store distribution opportunities directly with the category buyers.
• Endtoend approval of new items/innovation brands and SKUs on a time timely basis
• As a member of the Regional Leadership Team, contribute to the broader leadership and strategic development of the region.
• Assign and achieve goals by account and ensure accurate sales forecasting activities
• Beat the competition, deliver/exceed the annual plan and be the partner of choice for our customers
• Maintain high levels of employee engagement and a culture that encompasses the Values of the Company
• Build and nurture strong relationships at every level with customer
• Other duties as assigned

Must be able to:

• Live and demonstrate the Company Values.
• Demonstrate and exhibit high levels of professionalism with internal and external customers

Key Account Manager Qualifications:

• Bachelor's Degree required
• 34 years' experience in a similar role or significant practical experience within customer/consumer/supplier environments
• Excellent computer skills, including advanced Excel and MS Office
• Excellent organizational and communication skills (written and verbal)
• Experienced in Strategic Key Account Management planning and implementation
• Demonstrate sound judgment and problem solving skills
• Excellent leadership capabilities with strong presentation and interpersonal skills
• Strong organizational and multitasking capabilities
• Strong Project Management skills
• Capable of seeking out new ideas, exhibit initiative and be proactive
• Managing complex customer relationships
• Excellent Negotiation and Persuasive Selling Skills
• Knowledge of Liquor Board Regulations, market trends and competition is critical
• Relevant crossfunctional experience (finance, operations, IT, HR, project management, etc)

Physical Demands of Job:

• Frequent hand motion to perform various duties
• Occasional immediate reaching, mínimal overhead reaching to perform various duties
• Occasional standing and occasional walking for short amounts of time to perform various duties
• Extended sitting for long periods of time at desk or workstation

Salary:
$75,000.00-$82,000.00 per year


Benefits:

• Dental care
• Paid time off
• Vision care

Schedul

e:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocat

e:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location:
One location