Retail Store Manager - Burnaby, Canada - Adidas

Adidas
Adidas
Verified Company
Burnaby, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Purpose:

  • Provide sales, operations and personnel leadership for the store and ensure all business and personnel targets are met or exceeded. Responsible for operational and fiscal accountability for the store.
  • Key Responsibilities:
  • Manages and allocates resources effectively and efficiently to ensure store meets key performance indicators and profit and loss expectations.
  • Positively communicates and demonstrates the Brand values, attitude and culture.
  • Ensures consistent implementation of all corporate programs, initiatives and strategies.
  • Provides constructive feedback to District Manager on success and feasibility of current and new programs, other initiatives, and specific store needs.
  • Creates effective succession, recruiting, hiring and training plans, resulting in lower store turnover.
  • Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives.
  • Promotes a high performance culture by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success.
  • Cooperates with District Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
  • Takes clear accountability for training and execution instore in all areas, including business, operations, sales/customer service, and visual merchandising to ensure all employees are trained in Retail Standards.
  • Perform timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and employee separations.
  • Produces results under a variety of situations/market conditions and overcomes barriers to the company's success in compliance with corporate guidelines.
  • Shop competition on a regular basis to insure competitiveness in the marketplace.
  • Develop and maintain wage costs and overall expense control within assigned guidelines and communicate these goals and review results with retail management team.
  • Assume responsibility for accuracy of all cash management and ensure that shrink control within store is minimized.
  • Assume responsibility for store and product security using systems provided, and monitoring the effectiveness of these in preventing theft.
  • Assure adherence to company policies and procedures relating to NSB (POS system) integrity.
  • Maintain confidentiality of retail operating information.
  • Assure compliance with legal and safety guidelines in overall management of store and associates.
  • Maintain building and premises in a safe, organized and clean manner in accordance with adidas standards.
  • Develop seamless communication with other retail store managers.
  • Adhere to any and all visual merchandising guidelines.
  • Other duties as assigned by District Manager.
  • Knowledge Skills and Abilities:
  • Must possess and consistently exhibit the competencies relative to the position.
  • Proficient retail knowledge operational and selling skills.
  • Retail business management skills (fiscal and operational).
  • Proficient skills in coaching and talent management.
  • Ability to prioritize and allocate resources effectively.
  • Well developed ability to read, write, comprehend, and speak (conversational) English.
  • Ability to effectively present information and respond to questions from groups of employees, customers, and the general public.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to communicate clearly and effectively through multiple lines of communication.
  • Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, webportals, etc.).
  • While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work extra hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, and BacktoSchool.
  • The understanding of instore retail operations and all cash procedures.
  • Understanding of all pertinent government legislation applicable to retail establishments.
  • Excellent command of the English language and French languages.
  • Qualifications:
  • College or University or 2 or more years of Retail management experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience.-Diversity, Equity, and Inclus

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