Warehouse Supervisor - London, Canada - Westlake Royal Building Products

Sophia Lee

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Sophia Lee

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Description

SUMMARY


This position is responsible for the supervision of the Shipping & Receiving function and overseeing inventory flow, both incoming and outgoing, in conjunction with customer-service related duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain inventory levels to maximize inventory turns
  • Instruct and supervise all aspects of shipping and receiving
  • Inside sales and customer service
  • Process customer orders and address inquiries
  • Process transactions according to credit procedures
  • Training and development of new and current employees
  • Maintain a safe, clean, and organized warehouse
  • Prepare all paperwork required for head office accurately and in timely manner
  • Monitor and address shipment discrepancies
  • Answer telephones as required
  • Maintain excellent rapport with customers
  • Responsible for branch inventory control and all attempts are made to reduce dollars spent
  • Maintain strong communication with Branch Manager, Purchasing and Credit departments
  • Ensure safety rules and procedures are complied with at all times

QUALIFICATIONS & SKILL REQUIREMENTS

  • At least 5 years related industry experience
  • Comprehensive understanding of safe work practices
  • Effective communication and interpersonal skills
  • Ability to take the lead with respect to implementation of company policies and procedures
  • Knowledge of stock including product descriptions and product suppliers
  • Solid understanding of Warehouse Supervisory role and its relation to meeting day to day business objectives
  • Ability to supervise and at the same time work as a team player
  • Ability to make management decisions when required
  • Knowledge of JDE system an asset

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