Settlement Counsellor - Edmonton, Canada - CSS

CSS

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Catholic Social Services is currently recruiting for a Contract Part time (37.5hours/week), Newcomer Settlement Program located in our Edmonton region.

Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community

This position:
Temporary position contract ended March 31, 2024

Summary:

Provide quality settlement services to newcomers to Canada (responsibilities may include services to specific populations or programs such as: refugees, children & youth, seniors, outreach,); helping them to understand their rights and responsibilities; assessing their needs such as: education, housing, health care, transportation, developing a settlement plan addressing short
- and long-term goals; and referring clients to appropriate resources within the Agency and external resources. In order to make appropriate referrals and community connections, the Settlement Counsellor works with various government agencies, mainstream service providers and community organizations.

Job Duties

Assess client's needs and determine the types of services required.
Ensure accurate data entry in the NAARS database and provide relevant referrals.
Develop a service plan according to the assessment, developing goals and setting a timeline.
Respond to the assessed needs by providing services or referrals for service to meet critical needs (e.g. shelter, food, finances, health, education, parenting, safety, language) as well as assistance in understanding how to access mainstream services, if necessary, provide clients with practical information and cultural and social orientation to life in Canada; provide or obtain interpretation and translation support as needed.
Advocate on behalf of clients with institutions, employers, landlords, schools, etc.
In coordination with other Settlement Counsellors, plan and coordinate settlement related activities and programs for groups of newcomer clients.
Follow up with clients to ensure effective outcomes.
Conduct case management meetings to ensure that clients' needs are met.
Assist in the production of outreach materials for the designated population.
Deliver individual, family and/or group orientation sessions on relevant settlement topics: e.g., living in Canada, and Family Sponsorship Sessions.
Establish networks with other Settlement Counsellors, community groups and centers, faith communities, cultural organizations, schools, day cares, etc.
Collect client feedback (e.g., distribute surveys, workshop evaluations, etc.) to track outcomes of settlement services.
Keep accurate and up to date client files.
Ensure client confidentiality.
Prepare and submit required reports and statistics.
Represent the Agency in a professional manner in various community groups and committees to further serve the designated clients, promoting positive public relations at all times.
Understands funding requirements and expected service targets.
Perform other related duties as assigned.

Education and Qualifications:

Diploma/Degree in human services/Education/Social Work or equivalent
Certification as a Settlement Practitioner through AAISA is desired and expected within 3 years of date of hire.
Able to speak another language in addition to Somali.
Two (2) years' experience working with newcomers to Canada is preferred

Skills and Abilities:

Superior knowledge of Canadian social systems: settlement and immigration, health, legal, education, financial, social, housing, and employment
Supportive Counselling skills to conduct holistic assessments, set realistic goals and action plans with clients and provide appropriate supports and referrals.

What We Offer:

The salary for this position is $55,686.96 to $62,640 based on qualifications and experience.
We offer flexibility and supportive working environment.
Flexible benefit options when eligible.
Work within a highly collaborative, teamoriented organization, where your ideas are heard, and you can see your impact daily.

About Catholic Social Services:

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1800 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

We welcome and celebrate the diversity of our employees and volunteers who choose to work with our Agency in support of our mission, values, and principles.

We employ and serve people of all faiths, or no faith, while respecting all backgrounds and experiences.

"As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion and respect."

Our values are at the core of everyth