Customer Service Representative - Glace Bay
2 weeks ago

Job summary
We are seeking a Customer Service Representative to join our team at Concentrix. As a game-changer in this role, you will engage with customers through inbound and outbound calls and/or online channels, delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services.
Responsibilities
- Resolve technical issues with customers services
- Empowered to Fix billing concerns
- Provide customers with the right services based on their wants and needs
- Able to remain calm and deescalate a situation
Job description
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