Customer Service Representative - Glace Bay

Only for registered members Glace Bay, Canada

2 weeks ago

Default job background
Full time

Job summary

We are seeking a Customer Service Representative to join our team at Concentrix. As a game-changer in this role, you will engage with customers through inbound and outbound calls and/or online channels, delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services.

Responsibilities

  • Resolve technical issues with customers services
  • Empowered to Fix billing concerns
  • Provide customers with the right services based on their wants and needs
  • Able to remain calm and deescalate a situation

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